Collections Specialist
1 week ago
We are seeking a highly skilled and motivated Collections Specialist to join our team at Sana Search International in Chennai, Tamil Nadu.
About the RoleThe primary responsibility of this role is to resolve outstanding invoices in accounts receivables by effectively communicating with customers through calls and emails from our shared services center in India.
- Ensure timely resolution of customer queries and concerns related to overdue payments.
- Monitor and control the ageing of outstanding invoices to prevent further delays.
- Collaborate with internal stakeholders to ensure a smooth inflow of cash within agreed payment terms.
- Communicate proactively with customers to avoid payment delays and ensure timely settlement.
- Meet productivity and quality benchmarks defined by the organization.
- Maintain regular communication with Business Unit personnel to resolve issues promptly.
- Deliver results in accordance with Service Level Agreements (SLAs).
To be successful in this role, you will need:
- A Bachelor's or Master's degree in Commerce or Finance. Freshers are also welcome.
- An excellent command over the English language.
Sana Search International offers a collaborative and innovative work environment that values teamwork and employee growth. As a Collections Specialist, you will have opportunities to work with global teams and enjoy a multitude of learning and growth opportunities.
Our organization is known worldwide for its commitment to precision, quality, and innovation. We provide an open, fair, and inclusive environment where employees can thrive and reach their full potential.
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