Lead-Customer Success Representative
4 weeks ago
We are seeking a highly skilled Lead-Customer Success professional to join our team at BHIVE Workspace. This role is responsible for providing guidance and support to the sales team in handling complex deals, collaborating with stakeholders to assess and strategize for challenging negotiations, and maintaining a strong relationship with top clients.
About the Role:- Provide guidance and support to the sales team in handling complex deals.
- Collaborate with stakeholders to assess and strategize for challenging negotiations.
- Maintain a strong relationship with top clients, founders, and points of contact.
- Attend large client onboarding sessions alongside sales managers to discuss deliverables with clients.
- Address any concerns or issues raised by clients in a timely and effective manner.
- Complex Deal Handling
- Customer Relationship Management
- Timely Reporting and Data Management
- Escalation Handling
- Weekly Catch Ups and Performance Reviews
- Deadline Adherence
- Negotiation Skills
- Training and Development
- Collection Oversight
BHIVE Workspace offers a collaborative ecosystem with over 27+ properties, 46,000 seats and spread across 1.8 million sq. ft, catering to corporates, MNCs, entrepreneurs, and businesses of all sizes. We are committed to providing more than just a paycheck—we strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel.
How to Apply:Please send your CV to recruitment@bhiveworkspace.com with subject as "Application for the position of Lead - Customer Success (Hospitality)"
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