Data Analyst Position in Hyderabad
2 days ago
HCLTech is a leading IT services company, and we are currently seeking a highly skilled Data Analyst to join our team in Hyderabad. As a Data Analyst, you will be responsible for monitoring KPIs, conducting root cause analysis, and managing SLA performance to meet business objectives.
Key Responsibilities:
- Track real-time performance data and identify gaps.
- Escalate issues and provide detailed reports to stakeholders.
- Measure and report SLA adherence across teams.
Requirements:
- 3+ years of customer service experience in a Command Center or related environment.
- Proficiency in data analytics, visualization, and reporting.
- Strong technical and organizational skills, including multitasking across software applications.
Estimated Salary: ₹600,000 - ₹900,000 per annum (based on location and industry standards). This role offers a competitive salary package, along with opportunities for growth and development within the company.
Benefits:
- Cab facility for both sides.
- Full-time employment with rotational shift timings.
- 5 days of work from office with rotational week offs.
About HCLTech:
HCLTech is a global technology company that provides IT services and consulting to various industries. We have a strong presence in Hyderabad and offer a range of job opportunities for talented professionals like you.
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