Cloud Operations Specialist

1 month ago


Bengaluru, Karnataka, India JFrog Full time

Cloud Operations Specialist

Bangalore, India | Production Share position

JFrog is a fast-growing company, building the next generation of software development and distribution tools. We are setting up the future of software development and DevOps tooling Chain.

JFrog is on a mission to enable continuous software updates through Liquid Software, empowering developers to code high-quality applications that securely flow to end-users without interruption. JFrog is the creator of Artifactory, the heart of the JFrog Platform – a hybrid, universal, end-to-end DevOps solution available as open-source, self-hosted and as a SaaS subscription. More than 8000 customers, including 75% of the Fortune 100, trust JFrog to manage their software binaries and accelerate their secure software delivery from code-to-production.

In this role, you will be part of our growing Global Platform-Ops group to monitor & support the cloud-based availability and performance of the JFrog products, using cutting-edge technologies. You will leverage enterprise capability tools and environment automation tools to drive our business. This position requires working in rotational shifts including INDIA, EMEA & US shifts in a 24x7x365 work environment.

As a Cloud Operations Specialist, you will...

  • Support all aspects of Cloud operations on a day-to-day basis and monitoring continuous availability, durability, performance, scale and up-time of multi-cloud JFrog SAAS services
  • Analyse events, perform troubleshooting and incident response, communicate with internal stakeholders and track events & problems through to resolution
  • Build & maintain SOP, tribe knowledge for necessary monitoring, automation activities
  • Closely collaborating with SRE/Production engineering & Cloud engineering on SAAS improvements

To be a Cloud Operations Specialist, you need...

  • Minimum 1 year of experience as a Cloud-Ops engineer/NOC engineer and/or Linux sysadmin.
  • Working knowledge of public cloud environments (AWS/Azure/GCP) & Kubernetes orchestrated containerised workloads.
  • Experience on any monitoring & instrumentation tools (Prometheus/Grafana, New Relic, Elastic or equivalent) is a plus
  • Experience with automation using (Jenkins, Python, Shell scripting) is a plus
  • Strong written and verbal communication skills.
  • Strong attention to details and able to handle concurrently multiple tasks.
  • Ability to work independently under minimal supervision


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