Global Compensation Support Specialist
2 weeks ago
We Are Working, Inc. is a U.S.-based company that provides compensation support to individuals injured while working for U.S. defense contractors or affected by certain terrorist acts.
Job OverviewThis is a remote, full-time or part-time position with flexible hours. As a Global Compensation Support Specialist, you will be responsible for assisting our clients in the claims process and helping them navigate the complex world of compensation benefits.
You will work closely with our team to identify eligible individuals and families, educate them about their rights, and guide them through the claims process. Your primary focus will be on providing exceptional customer service and ensuring that our clients receive the support they need to access the compensation they deserve.
About the RoleAs a Global Compensation Support Specialist, you will be responsible for:
- Providing exceptional customer service to our clients, responding to their inquiries, and addressing their concerns in a timely and professional manner.
- Assisting our clients in identifying eligible programs and benefits, and guiding them through the application process.
- Collaborating with our team to develop and implement strategies to increase client engagement and satisfaction.
- Staying up-to-date on relevant laws, regulations, and policies affecting compensation benefits for our clients.
To succeed as a Global Compensation Support Specialist, you should have:
- A strong understanding of compensation benefits and the claims process.
- Excellent communication and interpersonal skills, with the ability to build rapport with our clients and collaborate with our team.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- The ability to work independently and as part of a team, with a flexible schedule that includes some overlap during 9:00 AM - 5:00 PM EST.
We offer a competitive salary of $18-$22 per hour, depending on experience, plus commissions. Our benefits package includes:
- A comprehensive health insurance plan.
- A 401(k) retirement savings plan with a company match.
- Flexible paid time off and holidays.
- A generous parental leave policy.
This is a 100% online position based outside the US. You will need a reliable internet connection and a computer to perform your job duties.
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