Business Operations Analyst

4 weeks ago

Bengaluru, Karnataka, India Nasdaq Full time

Job Summary

Nasdaq's Technology and Operations and Support Team is seeking a Business Operations Analyst to join our central corporate system, Exchange Analysis and Compliance Tracking system (ExACT), Document Storage Repository, and Listing Center website teams. As a Business Operations Analyst, you will represent multiple internal business stakeholders to elicit, understand, analyze, document, and communicate business needs so that the technical team can build effective solutions.

This role will also be responsible for conducting user acceptance testing, user demos, user documentation, and performing complex data queries and responding to inquiries. You will get to work with internal stakeholders to define, evaluate, and implement solutions. You will act as a liaison for colleagues in market operations, legal and regulatory, and technology groups to aid in the development of a roadmap for transforming ExACT into a cloud-based, state-of-the-art data platform.

Responsibilities

  • Collaborate closely with internal business stakeholders to document requirements and test change requests
  • Perform user acceptance testing to ensure the product is ready for production release
  • Write SQL queries and respond to adhoc data requests
  • Perform data analysis
  • Provide production support issue triage and facilitate timely resolution
  • Ability to make suggestions on areas of improvement and define proposed solutions
  • Participate in internal meetings with subject matter experts to extract information and current workflows
  • Act as project manager for a variety of projects
  • Prepare and validate weekly/monthly/quarterly/year end statistical reports for senior management
  • Assist with Internal and External Audits
  • Perform period quality control tasks to ensure data quality throughout the various systems

Qualifications

  • 5+ years of experience as a Business Analyst
  • Experience with relational database design
  • High Proficiency with SQL in order to build complex queries
  • Highly Proficient in MS Office Tools – MS PowerPoint, Excel, Word, Access
  • Highly detailed orientated and ability to multitask
  • Strong analytical and business skills to extract implicit, unstated, and unrecognized requirements
  • Experience defining web-based user interfaces and analysis of business workflows
  • Strong attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously
  • Familiarity with securities industry, Nasdaq and/or ExACT preferred
  • Professional expertise in the following: Complex Data Analysis/System Analysis/Design and Development, Testing, Business Process Mapping and Requirements Documentation
  • Degree in Computer Science, Business/Finance or related discipline

About You

  • Exceptional analytical and problem-solving skills
  • Customer-oriented – proactive, responsive, engaging and reliable
  • Relentless in your passion for excellence and pursuit of continuous improvement
  • Motivated self-starter with a limitless passion to compete as a team and win as a team
  • Independent and creative thinker who loves analytics and thinks strategically
  • Outstanding written and verbal communication skills with meticulous attention to detail
  • Intellectual curiosity to seek out root causes and the ability to pick-up on cues and 'read between the lines' to understand the needs of your stakeholder, even when they are not overtly expressed
  • Stellar relationship-building skills with an endless sense of commitment
  • Creative in the way you approach challenges and you truly see them as opportunities to excel
  • Perform well under pressure

Nasdaq is an equal opportunity employer

We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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