IT ServiceNow Configuration Specialist
15 hours ago
Egon Zehnder is a leading global leadership advisory firm with a presence in 36 countries. As a trusted partner to many of the world's most respected organizations, we leverage our vast industry expertise and diverse insight to deliver exceptional value to our clients.
Our team at Knowledge Centre India (KCI) is instrumental in driving operational efficiency and providing value-added service offerings. With over 500 team members working round the clock on mission-critical elements, we strive to deliver digital transformation initiatives across the globe.
We are seeking a highly skilled IT ServiceNow Configuration Specialist to join our Digital-IT team established 16 years ago in Gurgaon, India. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping.
Key Responsibilities:- Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
- Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
- Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.
- Over 5+ years of working experience in ServiceNow
- 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
- Solid understanding of Configuration Management practices and principles
- Experience implementing ServiceNow Service Mapping
- ITIL foundations certification preferred
The successful candidate will have a strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally). They will work under accelerated deadlines and independently to complete objectives, while being part of a team-oriented environment with good interpersonal skills.
Benefits:- $80,000 - $120,000 per year, depending on experience
- A comprehensive benefits package including health insurance and accident insurance
- Reward and recognition opportunities
- Employee-friendly policies and personal development opportunities
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