Technical Training Program Manager

3 days ago


Bengaluru, Karnataka, India Amazon Development Centre (India) Private Limited Full time

At Amazon Development Centre (India) Private Limited, we are seeking a highly skilled Technical Training Program Manager to join our team in Bangalore or Hyderabad, India. As a Technical Training Program Manager, you will play a key role in delivering high-quality training programs for technical and non-technical learning programs for Support Engineers.

About the Role

We are looking for an experienced program manager with a background in training delivery and development. The ideal candidate will have a proven track record of coordinating, planning, designing, delivering, and facilitating support engineer trainings, including classroom and remote instructor-led training, webinars, and blended instructor-led learning and online self-directed modules or materials.

The successful candidate will be responsible for preparing for training delivery by granting tool permissions to trainees, creating Adobe Connect training rooms, sending trainee invites, reviewing training materials, and completing curriculum preparation. They will also identify knowledge gaps through observations, focus groups, quality checks, and data analyses, and propose specific training topics based on findings.

In addition to these responsibilities, the Technical Training Program Manager will monitor, track, and report on training completion metrics, assist with the development and validation of training materials, learner engagement strategies, and evaluation plans. They will conduct targeted coaching as part of training sessions and communicate opportunities to the SE Leadership team to ensure continuous support to employees outside of the training.

This is an excellent opportunity for someone who is passionate about training and development and has experience in a highly analytical, results-oriented environment with cross-functional interactions.

About the Team

Our team values diversity and inclusion, and we strive to create a culture where everyone feels welcome and empowered to contribute their best work. We believe that embracing our differences is what makes us stronger and more innovative, and we're committed to fostering a workplace that's inclusive and respectful of all perspectives.

We also offer competitive salaries and benefits packages, including medical insurance, retirement savings, and generous paid time off. Our company is committed to providing ongoing training and career growth opportunities to help our employees reach their full potential.

We estimate the salary for this position to be around ₹25,00,000 per annum, depending on your qualifications and experience.



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