Transformation Program Manager
4 days ago
At 12542 Citicorp Services India Private Limited, we are seeking an exceptional Transformation Program Manager to join our team.
About the RoleThis is a full-time opportunity for a seasoned professional to lead and manage transformation programs with a focus on data quality assurance. The successful candidate will be responsible for ensuring the timely and successful delivery of projects while maintaining the highest standards of quality and excellence.
Key Responsibilities:
- Develop and execute project plans, including resource allocation, risk management, and issue resolution.
- Collaborate with cross-functional teams to ensure seamless project execution and stakeholder communication.
- Manage and coordinate business, Citibank, and regional projects with a focus on development and change management.
- Investigate product, policy, and procedure queries raised by team members and provide solutions.
- Review processes, policies, and procedures to identify gaps and recommend updates or revisions associated with project management and business compliance.
- Provide feedback to project management leadership regarding risk issues and business cases raised by specific business units.
- Draft and communicate staff briefs, including system changes, and monitor and communicate on service level agreements of other departments that affect service delivery within a project.
To be considered for this role, you must have:
- 7+ years of experience in transformation program management, preferably in a financial services industry.
- Strong business knowledge, including understanding of core businesses, supporting processes, and operations.
- Excellent analytical and problem-solving skills, with the ability to operate with a limited level of direct supervision.
- Strong computer skills, with high proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint), especially in data entry/extract/reporting.
- Risks and controls knowledge, as well as knowledge of HR policies and procedures.
- Tertiary qualifications desirable.
The estimated salary range for this role is ₹1,200,000 - ₹1,800,000 per annum, depending on experience and qualifications.
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