Senior Process Optimization Specialist
1 week ago
Alexa Shopping Operations is a leading provider of dataset generation and annotations, working in collaboration with Shopping feature teams to enhance customer experience quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide.
We strive to become the most reliable source for dataset generation and annotations, leveraging cutting-edge technology alongside our operational excellence.
Job Description
The successful candidate will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key responsibilities include managing process and operational escalations, driving data-oriented analysis, and adopting technology solutions to achieve operational and business goals. The ideal candidate will be able to communicate effectively with stakeholders and drive business/operational metrics through quantitative decision making.
About the Role
This is an exciting opportunity to join our team as a Senior Process Optimization Specialist. As a key member of our operations team, you will be responsible for optimizing processes, analyzing data, and implementing improvements to drive business growth. You will work closely with cross-functional teams to ensure seamless execution of projects and initiatives.
Requirements
To be successful in this role, you will need to have:
- A Bachelor's Degree and relevant experience of 3+ years in AI Model training or Quality control
- Candidate must demonstrate language proficiency in German language in all of the following: verbal, writing, reading and comprehension. Required language level: B2(B2.2)/C1 or above
- Excellent communication (written & oral) skills with the ability to curate responses for LLM development
- Experience in analytical, problem-solving, and critical-thinking skills
- Comfortable working in a fast-paced, highly collaborative, dynamic work environment
Salary Information
The estimated salary range for this position is $85,000-$110,000 per year, depending on qualifications and experience. Benefits include health insurance, retirement plan, and paid time off. This is a full-time position based in ADCI MAA 12 SEZ.
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