Senior AR Operations Manager
4 days ago
At ACN Healthcare RCM Services, we are seeking an experienced Senior AR Operations Manager to join our team. This is a key role that will be responsible for managing a team of 25-30 members.
Job DescriptionThe successful candidate will have excellent communication skills and minimum 5 years of experience in US Healthcare AR Domain. They should have good knowledge of Hospital/Physician Billing, AR Follow Ups, Denial Management, and Client coordination skills.
Responsibilities will include:
- Managing day-to-day functional supervision of work group, including work assignment and attendance monitoring;
- Providing subject matter expertise to QC Analysts in the team;
- Reviewing reports on a daily basis and providing constructive feedback;
- Ensuring training needs of subordinates are met;
- Adjusting to meet SLA under supervision of Manager;
- Communicating process and client changes to direct reports within specific timelines;
- Monitoring, identifying and resolving performance/behavior/attendance issues;
- Successfully completing all client related training and keeping records of the same;
- Holding team briefings on a daily basis with the team;
- Escalating performance related issues with respect to assigned team members to Managers on a timely manner (PIP);
We offer a competitive salary of $70,000 - $90,000 per year, depending on experience, and a range of benefits, including health insurance, retirement savings plan, and paid time off.
RequirementsTo be successful in this role, you will need:
- A graduate or diploma holder with excellent communication skills;
- Minimum 5 years of experience in US Healthcare AR Domain;
- Good knowledge of Hospital/Physician Billing, AR Follow Ups, Denial Management;
- Good Client coordination skills;
- Good knowledge in MS Office, Data Analysis & report generations;
- Good people management skills;
- Willingness to work from office and work in US time zones.
The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.
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