Senior AR Operations Manager

4 days ago


Bengaluru, Karnataka, India ACN Healthcare RCM Services Full time

At ACN Healthcare RCM Services, we are seeking an experienced Senior AR Operations Manager to join our team. This is a key role that will be responsible for managing a team of 25-30 members.

Job Description

The successful candidate will have excellent communication skills and minimum 5 years of experience in US Healthcare AR Domain. They should have good knowledge of Hospital/Physician Billing, AR Follow Ups, Denial Management, and Client coordination skills.

Responsibilities will include:

  • Managing day-to-day functional supervision of work group, including work assignment and attendance monitoring;
  • Providing subject matter expertise to QC Analysts in the team;
  • Reviewing reports on a daily basis and providing constructive feedback;
  • Ensuring training needs of subordinates are met;
  • Adjusting to meet SLA under supervision of Manager;
  • Communicating process and client changes to direct reports within specific timelines;
  • Monitoring, identifying and resolving performance/behavior/attendance issues;
  • Successfully completing all client related training and keeping records of the same;
  • Holding team briefings on a daily basis with the team;
  • Escalating performance related issues with respect to assigned team members to Managers on a timely manner (PIP);

We offer a competitive salary of $70,000 - $90,000 per year, depending on experience, and a range of benefits, including health insurance, retirement savings plan, and paid time off.

Requirements

To be successful in this role, you will need:

  • A graduate or diploma holder with excellent communication skills;
  • Minimum 5 years of experience in US Healthcare AR Domain;
  • Good knowledge of Hospital/Physician Billing, AR Follow Ups, Denial Management;
  • Good Client coordination skills;
  • Good knowledge in MS Office, Data Analysis & report generations;
  • Good people management skills;
  • Willingness to work from office and work in US time zones.

The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.



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