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IBM ACE Support Specialist

2 months ago

Remote, India Emperen Technologies Full time
Emperen Technologies

We are seeking a highly skilled ACE Support Engineer to join our team at Emperen Technologies. The ideal candidate will have extensive hands-on experience in ACE operations and support, coupled with advanced troubleshooting capabilities and knowledge of key technologies.

Key Responsibilities:
  • Provide expert support and guidance in ACE operations and troubleshooting.
  • Identify, analyze, and resolve technical issues, flow-related problems, and tracking concerns.
  • Collaborate with cross-functional teams to ensure smooth pipeline operations and infrastructure management.
Requirements:
  • ACE Operational Experience: Minimum 5 years of hands-on experience in ACE operations.
  • ACE Support Experience: Minimum 5 years of experience providing technical support for ACE environments.
  • Strong troubleshooting skills with the ability to address technical issues, flow-related problems, and tracking concerns.
  • Technical Skills:
    • Proficient in Azure and/or OpenShift Pipelines.
    • In-depth knowledge of Kubernetes for container orchestration.
    • Expertise in IBM ACE (App Connect Enterprise) and its integration processes.
    • Experience with IBM MQ (Message Queue) and IBM MQ MFT (Managed File Transfer).
    • Familiarity with Elastic Stack for monitoring, logging, and performance analysis.
  • Preferred Qualifications:
    • Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
    • Strong communication skills and the ability to collaborate with various teams.

We are looking for a skilled and experienced ACE Support Engineer to join our team at Emperen Technologies. If you have the required skills and experience, please apply for this exciting opportunity.