Global Demand Optimization Specialist
7 days ago
About the Role
ENNOVI is seeking a seasoned Demand Management Global Coordinator to join our team. In this critical role, you will be responsible for driving demand management excellence across our organization.
Key Responsibilities
- Forecast Assessment and Improvement
- We are looking for a highly analytical professional who can assess demand forecasts received from customers, identify gaps, and develop actionable recommendations to improve forecast quality. You will work closely with our Sites/Regional Demand Management champions to ensure corrective actions are implemented and forecast accuracy improves.
- Demand Management Process Standardization
- You will draft a standard operating procedure (SOP) to streamline our demand management process, incorporating best-in-class practices and a robust cadence mechanism.
- Customer Service Enablement
- As a key member of our team, you will provide tools and training to our customer service teams to enable them to analyze customer forecasts, identify potential issues, and collaborate with customers to achieve high-quality demand forecasts in SAP.
- SAP Implementation and Reporting
- You will partner with our IT team to define solutions within SAP for capturing demand forecast and sales forecast data, ensuring an intuitive user interface for data loading and updates. Additionally, you will design insightful dashboards and reports to support our demand management process, working closely with the IT team to deliver high-quality outputs.
- KPI Development and Performance Monitoring
- You will establish key performance indicators (KPIs) to measure the quality of customer forecasts and the effectiveness of our customer service teams. You will work with our IT team to integrate these KPIs into our dashboards and report on performance metrics monthly by customer, site, region, and customer service representative.
- Monthly Demand Management Process
- You will drive a monthly demand management process, sharing insights, highlighting issues, closing open items, and presenting a monthly read-out to key stakeholders.
- Revenue Reporting
- You will compile a monthly revenue report for our leadership team by the 8th of each month, detailing deviations from budget and providing analysis of potential gaps prior to monthly close.
Requirements
- A bachelor's degree in mathematics, statistics, finance, economics, or a related field.
- A master's degree in business administration is advantageous.
- A minimum of five years' experience as a demand specialist in a similar industry.
- Fluency in English is essential.
- Preferred location: India.
Estimated Salary Range: ₹1,200,000 - ₹1,800,000 per annum, depending on experience.
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