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Demand Planner and CSO

1 month ago

Navi Mumbai, Maharashtra, India BASF India Limited Full time
Job Title: Demand Planner and CSO

Job Summary:

We are seeking a highly skilled Demand Planner and CSO to join our team at BASF India Limited. The successful candidate will be responsible for leading the demand and supply planning for Enhanced Oil Recovery (EOR) SBU and supporting the Customer Service Organization (CSO) for EOR activities.

Key Responsibilities:
  • Lead the complete demand and supply planning for EOR SBU and support CSO for EOR activities
  • Perform sales and delivery order management according to SOP
  • Monitor orders and communicate to customer and Sales team on order status
  • Perform business rules and manage data related to order-to-cash process
  • Develop and execute operations planning for Dahej operations and tolling operations and coordinate with key stakeholders for smooth execution of Operations plan
  • Liaise with Dahej and toller to ensure smooth production operations
  • Responsible to meet yearly operations planning numbers for EOR products by ensuring smooth supply chain operations
  • Plan raw material replenishment based on finished goods planning which is derived from sales Forecast
  • Work with local/regional team and make strategic roadmap for developing alternative of all key raw materials
  • Coordinate with regional product management and Third party Suppliers for raw material sourcing strategy for key raw materials like and developing contingency plans for alternative sourcing in case of supply chain disruptions
  • Provide projections to regional SCM counterpart for Intercompany raw materials and coordinate with them for timely supplies
  • Monitor inventory levels and provide Inventory projections to regional team based on sales Forecast
  • Conduct regular analysis of supply chain performance metrics and identify areas for improvement
  • Coordinate with cross-functional teams i.e. operations, product management and controlling to optimize supply chain processes and resolve any issues or bottlenecks
  • Stay updated on industry trends, emerging technologies, and regulatory changes impacting the supply chain and taking necessary actions wherever required
  • Prepare reports and presentations to communicate supply chain performance and improvement initiatives to stakeholders
  • Develop and implement strategies for the disposition of obsolete inventory
  • Analysing and improving supply chain processes and Operations to optimize the cost
  • Responsible to identify asset capacity bottlenecks to meet long term Sales Projections submitted by sales team. Inform such bottlenecks to business management team to plan necessary actions
  • Effectively managing supply crises and guiding the team through challenging times
Operational:
  • Inventory monitoring – local key user of SCII to report DIV, OIV, aging stock
  • Forecast Accuracy – DP FCA reports (external and internal)
  • Logistics Costs – monitor monthly development (filling, packaging, shipping, distribution, demurrage)
  • NCM monthly report – local key user of NCM, report NCM KPIs monthly
  • Delivery Services – local key user of DSC, report DC/DR monthly
  • Respond to verbal (or written) requests in a timely and professional manner, ensuring any promises made are fulfilled
  • Determine the appropriate solution by following operating procedures. Resolve issues without unnecessary delay and escalate more complex problems as required
  • Listen carefully to instructions and questions and check for understanding
  • Consistently deliver work tasks on time and to agreed standards. Alert colleagues or manager in advance when timeline or quality of the deliverables is likely to be affected
  • Proactively seek guidance and asks questions to understand structures, processes, systems and responsibilities EV SCM, and how own role contributes to the broader team goals
  • Creation of Sales Orders based on customer PO or Sales Forecast
  • Follow up with counter parts for order allocations and vessel bookings. Delays if any should be pro-actively communicated within the team
  • Tracking of orders, Sales and Customer Receivables on daily basis and highlighting issues if any
  • Connect with Customer on periodic basis
  • Customer AR follow up for payment purpose review credit limit with sales team
  • Follow up with Customer for Call ups against the tender qty and to keep a track of the supplies to avoid oversupply. Forecast and plan the orders to avoid / minimise delay penalty. Align with Sales colleague and transmit the orders accordingly
  • Focus on digitalisation and utilization of digital tools
  • Co-ordinate with transportation team for vehicle placement and reduced cost for the BU
  • APO forecasting and updating the same in system
  • Inventory control and review of aged inventory
Job Requirements:
  • University degree, minimum Bachelor's degree
  • Minimum 10+ years total professional experience
  • Well versed with SAP Order To Cash (OTC) processes
  • Good understanding of the products/services of relevant business segments
  • Good knowledge of the business processes
  • English speaking and writing, interpersonal skills