Customer Support Advisor
4 weeks ago
We are seeking a skilled Customer Support Advisor - Chat to join our team at 2coms. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through email and chat channels.
About the Role:
- Provide timely and effective support to clients through email and chat channels.
- Handle customer inquiries and resolve issues in a professional and courteous manner.
- Work collaboratively with internal teams to resolve complex customer issues.
- Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to clients.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving skills and ability to think critically.
- Knowledge of customer service principles and practices.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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