Customer Support Advisor

4 weeks ago


Gurgaon, Haryana, India 2coms Full time

We are seeking a skilled Customer Support Advisor - Chat to join our team at 2coms. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through email and chat channels.

About the Role:

  • Provide timely and effective support to clients through email and chat channels.
  • Handle customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with internal teams to resolve complex customer issues.
  • Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to clients.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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