Customer Service Coordinator

2 weeks ago


Greater Noida, Uttar Pradesh, India INVESTORS CLINIC INFRATECH PRIVATE LIMITED Full time
Job Title: Customer Service Coordinator

We are seeking a highly skilled Front Desk Receptionist to join our team at Investors Clinic Infratech Private Limited.

About the Role:

The ideal candidate will possess excellent communication skills, be able to multitask efficiently, and maintain a professional demeanor in a fast-paced environment. As a Customer Service Coordinator, you will be responsible for providing top-notch service to our clients and guests, ensuring a seamless experience from arrival to departure.

Key Responsibilities:
  • Greet and welcome visitors, directing them to their destinations as needed.
  • Notify company personnel of visitor arrivals, maintaining a secure and organized reception area.
  • Maintain the security and telecommunications systems, adhering to established procedures.
  • Answer inquiries, provide information, and direct visitors to relevant departments or personnel.
  • Manage employee and department directories, ensuring accuracy and up-to-date information.
  • Operate telecommunication systems, following manufacturers' instructions for house phone and console operation.
  • Ensure the reception area remains safe, clean, and well-maintained, adhering to company policies and regulations.
Requirements:
  • Demonstrate exceptional customer service skills, with a focus on professionalism and courtesy.
  • Possess strong organizational abilities, with attention to detail and ability to multitask effectively.
  • Excellent communication and interpersonal skills, with the ability to work with diverse individuals.
  • Able to work independently, with minimal supervision, and as part of a team when necessary.
Salary and Benefits:

Estimated Salary: ₹250,000 - ₹350,000 per annum, depending on experience and qualifications. Additional benefits include opportunities for growth and development within the organization, comprehensive training programs, and a dynamic work environment.



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