Senior Telecom Operations Manager

5 days ago


Kollam, Kerala, India beBeeTelecomManagement Full time ₹ 15,00,000 - ₹ 25,00,000
Telecom Management Opportunity

The demand for skilled Telephony Managers, particularly those with expertise in cloud-based contact center solutions, is increasing.

This key role involves collaborating with senior management to develop and execute strategies that align with organizational goals.

A strong understanding of systems maintenance, licensing, configurations, and disaster recovery, as well as compliance and security related requirements, is essential for success.

  1. Collaborate with senior management to develop and execute strategies that align with organizational goals.
  2. Establish implementation strategy and metrics-driven processes to ensure quality of delivery and uptime of IT infrastructure.
  3. Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services.
  4. Develop disaster recovery plans and conduct testing to detect faults.

Bachelor degree in Engineering and 10+ years' overall experience are required. Contact Center domain experience and project/implementation experience are highly valued.

We offer a diverse and inclusive work environment where all individuals are provided equal employment opportunities based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status.


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