ServiceNow Expert Consultant

5 days ago


Hyderabad, Telangana, India Staffington Consulting Pvt Ltd Full time

Job Description:

We are seeking a highly skilled ServiceNow Expert Consultant to join our Advanced Capabilities practice. As a key member of our team, you will be responsible for delivering ServiceNow projects and ensuring alignment with client requirements and project goals. Your expertise in ServiceNow will enable you to define client needs and expectations, manage ongoing communications, and facilitate training sessions for clients and team members.

Key Responsibilities:

  • Oversee the implementation of ServiceNow projects, ensuring timely and within-budget delivery.
  • Collaborate with clients to define their needs and expectations, managing ongoing communications and adjustments throughout the project lifecycle.
  • Conduct detailed requirement analysis and scope projects, synchronizing team activities to ensure timely and within-budget delivery.
  • Facilitate training sessions for clients and team members on the functionality and maintenance of new systems and solutions.
  • Maintain up-to-date knowledge of ServiceNow features and capabilities, leveraging this knowledge to enhance service offerings.
  • Conduct regular performance reviews for direct reports, set objectives, provide feedback, and foster a culture of growth and accountability.

Qualifications:

  • Minimum of 5+ years of experience in IT or related fields with ServiceNow domain.
  • Experience in implementing at least three different products for enterprises in ServiceNow, such as ITSM, HRSD, ITOM, ITAM, IRM, and SPM.
  • Strong technical proficiency in JavaScript, HTML, and CSS & Web Technologies.


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