
Ecommerce Team Leader
23 hours ago
The ideal candidate will play a pivotal role in ensuring the right team capacity, quality, and operational efficiency within the eCommerce technology domain.
This individual will serve as a critical enabler of value delivery by aligning talent, resources, and processes to meet the needs of the business and project delivery.
The successful Delivery Manager will proactively remove impediments, ensure roadmap execution, and foster a culture of ownership, transparency, and data-driven improvement.
Responsibilities:
- Drive capacity planning and delivery alignment with Product Owners, Business owners, and Lead Product Owner for upcoming roadmaps.
- Define and monitor clear performance goals and Key Performance Indicators (KPIs) for technical team members using data to track progress and enable targeted improvements.
- Ensure timely hiring and onboarding of internal and partner resources with the right skill sets.
- Define and drive the future sourcing strategy, including decisions on internal vs external staffing, role-specific sourcing models, and partner setup based on long-term delivery needs and capability building.
- Monitor and report on delivery progress, escalating risks and proposing solutions proactively.
- Act as hierarchical manager for internal and external team members conducting regular evaluations and fostering growth.
- Maintain strong relationships with delivery partners evaluating their quality and value regularly.
- Foster a data-driven culture to guide decisions surface issues early and continuously improve team performance.
- Identify and eliminate delivery impediments so that projects are delivered according to timelines, quality, and budget.
- Ensure Agile ceremonies are valuable and continuously improved.
Required Skills and Qualifications:
- 10+ years of experience in IT with 5+ years in a delivery/sourcing management role.
- Proven experience leading large cross-functional development teams in a fast-paced eCommerce or digital environment.
- Strong stakeholder management and communication skills.
- Deep understanding of Agile methodologies and frameworks.
- General knowledge of technology stacks relevant to eCommerce and ability to engage effectively with engineers architects and developers.
- Strong analytical and data-driven decision-making approach.
- Experience with tools like Jira Confluence and other collaboration platforms.
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