Quality Assurance Manager

1 month ago


Hyderabad, Telangana, India IKS Health Full time

Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our team at IKS Health. The successful candidate will be responsible for managing a team of quality experts, ensuring the delivery of high-quality services, and maintaining quality SLAs.

Key Responsibilities

  • Manage a team of quality experts to ensure timely completion of audits, reports, and analysis.
  • Identify and lead Lean Six Sigma/Continuous Improvement projects to drive business growth and improvement.
  • Drive ideation to invite potential ideas for improvement and help the team achieve core deliverables.
  • Maintain and present process and business performance dashboards to internal and external stakeholders.
  • Perform end-to-end business diagnostic analysis to identify potential risks, gaps, and areas of improvement.
  • Work with cross-functional teams to make action plans and drive results.

Qualifications/Eligibility

  • Graduate in any discipline.
  • US Healthcare background with experience in Revenue Cycle Management preferred.
  • Trained/Certified Lean Six Sigma Green Belt/Black Belt.
  • Minimum years of experience in team management.
  • Working knowledge of QC tools and FMEA/Risk assessment.


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