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Hospitality Ambassador
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- Greeting Guests as they enter, and placing them on a waiting list as necessary.
- Providing guests with menus and answering any initial queries.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while considering table rotation to ensure servers receive the right number of customers.
- Engaging with guests to guarantee they're satisfied with food and service.
- Responding to complaints and assisting in resolving them.
- Answering phone calls, taking reservations, and answering questions.
- A thorough knowledge of the menu.
- Providing assistance with other positions in the restaurant as needed.
- Excellent Customer Service skills to ensure a pleasant dining experience.
- Able to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks efficiently.
- Knowledge of restaurant operations and policies.
