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Hospitality Ambassador

1 month ago

Igatpuri, Maharashtra, India Tropical Retreat, Igatpuri Full time

Key Responsibilities:

• Review arrival lists to ensure seamless welcome experiences

• Provide exceptional service to special guests, anticipating their needs and building rapport

• Prepare welcome folders with relevant information, promoting services and amenities

• Offer assistance with travel arrangements, messages, and other tasks, ensuring guest satisfaction

• Address customer complaints and escalate to the Guest Relations Manager as needed

• Maintain accurate records in the logbook, ensuring compliance with health and quality standards

About Tropical Retreat, Igatpuri:

Tropical Retreat, Igatpuri offers a unique and serene getaway for guests. As a Guest Relations Executive, you will be an integral part of ensuring exceptional experiences for our valued customers.