Senior Scheduling Analyst
2 days ago
Etraveli Group is a leading provider of technology solutions and fulfillment capabilities for online sales of flights. Our mission is to simplify complexity, connecting millions of flights and travelers across the globe.
We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
As a key member of our team, you will play a crucial role in making the world smaller for our customers and bigger for our people. Our diverse team of over 2500 passionate professionals is what makes us the industry's tech wonder.
Major offices are located in Sweden (HQ), Canada, Greece, India, Poland, and Uruguay.
Duties and Responsibilities:
You will be responsible for reviewing forecasts, publishing and managing all scheduling-related activities end-to-end, ensuring scheduling efficiency, timeliness of schedule release, coordination with Operations on leave planner and scheduling inputs, analytics and data mining, generating suitable work patterns and shift activities, and tracking scheduling efficiency.
Requirements:
Minimum 3 years of experience in WFM, minimum 1.5 years as a scheduler, experience of scheduling on Genesys Purecloud, good business acumen and analytical interpretation of data, excellent written and verbal communication skills, strong interpersonal skills to facilitate cross-geographic interaction, proficiency in MS Office applications (MS-word, Excel) and Google Sheets.
Your goal will be to maximize efficient utilization of resources for schedules that have been released in the most cost-effective way, i.e., holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively ensuring sufficient coverage at all times to deliver requirements consistently.
You will ensure that all exceptions and future changes are logged in the Work Force Management tool in a timely fashion, if possible before the event, and appropriate adjustments are made to ensure minimum impact on consistent delivery of service level.
You will complete new hire, leavers & internal transfer processes including contacting HR & updating WFM system(s) in a timely manner, track Training batches and learning curve for New Hires including proficiencies, maintain agent & campaign annual leave and update the WFM system with regular audits, ensuring that leave is spread suitably across the year, Regular Schedule Adherence reporting for Operations, Work in close conjunction with RTAs to ensure agent adherence & productivity is controlled & action is taken where appropriate, Monitor all non-call handling activities to ensure efficient use of resources and consistent achievement of service level across all activities.
Estimated salary: $65,000 - $85,000 per year, depending on location and experience.
-
Senior Workforce Management Scheduler
4 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeAbout the Role:Etraveli Group is the world-leading provider of tech solutions and fulfillment capabilities for online flight sales. We strive to simplify complexity by connecting millions of flights and travelers globally.As a Senior Workforce Management Scheduler, you will play a critical role in our operations team, responsible for reviewing forecasts and...
-
Senior Business Systems Analyst
4 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Title: Senior Business Systems AnalystJob Summary: We are seeking a highly skilled Senior Business Systems Analyst to provide technical leadership for projects throughout the project delivery lifecycle.Key Responsibilities:Provide technical leadership for projects, ensuring timely and proper tracking of deliverables.Design and implementation of...
-
Senior Credit Analyst
1 month ago
Mumbai, Maharashtra, India Virtuous Advisors & Resources Private Ltd (Virtuous Resources) Full timeJob Title: Senior Credit AnalystAt Virtuous Advisors & Resources Private Ltd (Virtuous Resources), we are seeking a highly skilled Senior Credit Analyst to join our team. As a key member of our credit analysis team, you will be responsible for conducting thorough credit analyses of private credit opportunities, assessing the creditworthiness of potential...
-
Senior Credit Analyst
4 weeks ago
Mumbai, Maharashtra, India ARDOR TALENT SOLUTIONS PRIVATE LIMITED Full timeJob Title: Senior Credit AnalystJob Summary:We are seeking a highly skilled Senior Credit Analyst to join our team at ARDOR TALENT SOLUTIONS PRIVATE LIMITED. As a Senior Credit Analyst, you will be responsible for conducting credit analysis of proposals and preparing credit notes.Key Responsibilities:Conduct credit analysis of proposals and prepare credit...
-
Senior Financial Analyst
4 weeks ago
Mumbai, Maharashtra, India AideWiser SolTek Full timeKey ResponsibilitiesThe Senior Analyst will perform reconciliations between client general ledger data and market data providers, including custody and prime brokers, as well as fund administrators.Conduct daily, weekly, and monthly reconciliations with client, admin, and prime broker data.Research pending cash, position, OTE, and trade...
-
Senior Financial Analyst
4 weeks ago
Mumbai, Maharashtra, India NEC Full timeJob Title: Senior Financial AnalystJob Summary:We are seeking a highly skilled Senior Financial Analyst to join our team at NEC. As a key member of our Commercial Finance department, you will play a critical role in driving profitable growth through the provision of commercial recommendations to bids.Key Responsibilities:Ownership and construction of...
-
Senior Research Analyst
3 weeks ago
Mumbai, Maharashtra, India General Mills Full timeAbout General MillsWe make food the world loves: 100 brands in 100 countries across six continents. Our iconic brands include Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs. We've been serving up food the world loves for 155 years and counting.At General Mills, our values are baked into our legacy and continue to accelerate us into the...
-
Senior Data Analyst
3 weeks ago
Mumbai, Maharashtra, India Haptik Full timeAbout the RoleWe are seeking a highly skilled Senior Data Analyst to join our team at Haptik. As a Senior Data Analyst, you will be responsible for publishing MIS and data reports, analyzing customer data, and developing actionable insights to drive business growth.Key ResponsibilitiesPublishing MIS and data reports for CS, Clients, Product, and...
-
Senior Test Analyst
1 month ago
Mumbai, Maharashtra, India NEC Full timeJob Title: Senior Test AnalystJob Summary:We are seeking a skilled Senior Test Analyst to join our team at NEC. As a Senior Test Analyst, you will play a pivotal role in helping us to automate our move towards a truly continuous integration and continuous deployment environment.Key Responsibilities:Design and execute automated tests on the latest revisions...
-
Senior Financial Analyst
4 weeks ago
Mumbai, Maharashtra, India Mahindra Rise Full timeJob Summary:Mahindra Rise is seeking a highly skilled Senior Financial Analyst to join our team. As a Senior Financial Analyst, you will be responsible for preparing business cases for corporate and financial institutions, facilitating senior management to take business decisions, and obtaining external finance. You will also be responsible for product...
-
Senior Planner
3 weeks ago
Mumbai, Maharashtra, India Bechtel Corporation Full timeJob SummaryWe are seeking a Senior Planner to join our team. The successful candidate will work with the project team, customer, and designated EPC contractors to prepare schedule data. The Senior Planner will be instrumental in ensuring projects stay on track and on time.The Senior Planner will collate schedule data from EPC contractors, analyze schedule...
-
Senior Financial Analyst
2 days ago
Mumbai, Maharashtra, India Covenant Consultants Full timeCovenant Consultants is seeking a highly skilled Senior Financial Analyst to join our team. This role will be responsible for financial reporting, accounting, and analysis.Job Description:Prepare and review financial statements, including balance sheets and income statements.Conduct financial analysis and forecasting to inform business decisions.Develop and...
-
Senior Financial Planning Analyst
4 weeks ago
Mumbai, Maharashtra, India Roambee Corporation Full timeJob Title: Senior Financial Planning AnalystRoambee Corporation is seeking an experienced Senior Financial Planning Analyst to join our team. As a Senior Financial Planning Analyst, you will be responsible for analyzing current and past trends in key performance indicators, including revenue, cost of sales, expenses, and capital expenditures.Key...
-
Senior Financial Analyst
2 days ago
Mumbai, Maharashtra, India Macmerise Full timeRole OverviewWe are seeking a highly skilled and motivated Senior Financial Analyst to join our team at Macmerise Celfie Design Pvt. Ltd.
-
Senior Data Analyst Position
3 weeks ago
Mumbai, Maharashtra, India Jio Full timeData Analyst Job DescriptionJio is seeking an experienced Senior Data Analyst to join our team. As a Senior Data Analyst at Jio, you will be responsible for designing, developing, and maintaining complex Tableau reports and dashboards.Key Responsibilities:Design and develop dashboards and reports using Tableau.Maintain and troubleshoot dashboards and...
-
Senior Business Analyst
3 weeks ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeSenior Business AnalystVimerse Infotech inc is seeking a highly experienced Senior Business Analyst to join our team.The ideal candidate will have a strong background in Business Analysis, with a focus on Cargo Management and Supply Chain Optimization.Collaborate with clients to understand their business needs and translate them into actionable...
-
Senior Taxation Analyst
4 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Title: Senior Taxation AnalystFunction: TaxationJob Purpose:The role of the Senior Taxation Analyst at IDFC FIRST Bank involves preparing financial and accounting tasks, such as budgets and financial reports, offering advice on fiscal procedures, managing accounting records, handling payments, and preparing payroll documents. The role holder is expected...
-
Senior Teradata Data Analyst
2 weeks ago
Mumbai, Maharashtra, India Tata Consultancy Services Full time**Job Title:** Senior Teradata Data AnalystJob Summary: We are seeking a highly skilled Senior Teradata Data Analyst to join our team at Tata Consultancy Services.Key Responsibilities:Analysing business records and developing robust, self-explanatory code for new initiatives that is sustainable and future-oriented.Analysing and troubleshooting complex issues...
-
Senior Test Analyst
4 weeks ago
Mumbai, Maharashtra, India NEC Full timeJob Title: Senior Test AnalystJob Summary:We are seeking a skilled Senior Test Analyst to join our team at NEC. As a Senior Test Analyst, you will play a pivotal role in helping us automate our move towards a truly continuous integration and continuous deployment environment.Key Responsibilities:Design and execute automated tests on the latest revisions of...
-
Senior Investment Analyst
4 weeks ago
Mumbai, Maharashtra, India Alphaplus Capital Advisors Full timeSenior Investment AnalystAt Alphaplus Capital Advisors, we are seeking a highly skilled Senior Investment Analyst to join our team. The ideal candidate will have a strong ability to interpret equity data and macroeconomic trends, as well as be educated in economic and investment theory. The incumbent will be responsible for identifying patterns and trends...