Product Management Specialist

2 weeks ago


Pune, Maharashtra, India NICE Full time

At NICE, we're pushing boundaries and fostering innovation. Our Product Management Specialist role is a key part of this journey. As a bridge between R&D and outbound functions, you'll define detailed product requirements and drive execution according to our roadmap.

Key Responsibilities:

  1. Manage the requirements definition and ongoing prioritization of the development teams' backlog.
  2. Coordinate content prioritization & dependencies with other TPMs, according to Division strategy, standards, roadmap & global prioritization.
  3. Support detailed definition of Product roadmap.
  4. Work with architects, R&D, QA and 3rd party vendors to understand HL design, cross interfaces impact & architectural or non-functional features (FRD) and prepare for Sprint / build planning.
  5. Ensure that the right technology as defined by Architect is in use.
  6. Take decisions on usage behavior as part of the user stories.
  7. Provide support to Customer Support, Professional Services and Technical Presales teams for Product issues.
  8. Deliver, in coordination with Training team, technical training to relevant interfaces (Customer Support, Professional Services and Technical Presales etc.).
  9. Full ownership of the following aspects of the release: Prioritize R&D tasks including ongoing support SRs, in accordance with Product Management defined strategy Follow up on execution on a daily basis Take decisions that impact direction for R&D execution within the sprint / build Cross-dependencies follow up for internal release coordination Design and spec review, including performance tests and benchmark, and sizing Escalation to PM in cases of conflicts Define release acceptance criteria
  10. Support the PM in development of use scenarios for technical users (e.g. non-functional requirements, serviceability etc.).
  11. Review, give feedback & approve Product deliveries according to acceptance criteria within area of responsibility.
  12. Technical documentation enablement Training material input and review Technical documentation input and review Release notes, Release notifications
  13. Communicate and coordinate with Professional Services: Patches coordination, support major projects
  14. Ensure the availability of a working environment for demo purposes.
  15. Work with User Experience to ensure product usability.


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