Product Management Specialist
2 weeks ago
At NICE, we're pushing boundaries and fostering innovation. Our Product Management Specialist role is a key part of this journey. As a bridge between R&D and outbound functions, you'll define detailed product requirements and drive execution according to our roadmap.
Key Responsibilities:
- Manage the requirements definition and ongoing prioritization of the development teams' backlog.
- Coordinate content prioritization & dependencies with other TPMs, according to Division strategy, standards, roadmap & global prioritization.
- Support detailed definition of Product roadmap.
- Work with architects, R&D, QA and 3rd party vendors to understand HL design, cross interfaces impact & architectural or non-functional features (FRD) and prepare for Sprint / build planning.
- Ensure that the right technology as defined by Architect is in use.
- Take decisions on usage behavior as part of the user stories.
- Provide support to Customer Support, Professional Services and Technical Presales teams for Product issues.
- Deliver, in coordination with Training team, technical training to relevant interfaces (Customer Support, Professional Services and Technical Presales etc.).
- Full ownership of the following aspects of the release: Prioritize R&D tasks including ongoing support SRs, in accordance with Product Management defined strategy Follow up on execution on a daily basis Take decisions that impact direction for R&D execution within the sprint / build Cross-dependencies follow up for internal release coordination Design and spec review, including performance tests and benchmark, and sizing Escalation to PM in cases of conflicts Define release acceptance criteria
- Support the PM in development of use scenarios for technical users (e.g. non-functional requirements, serviceability etc.).
- Review, give feedback & approve Product deliveries according to acceptance criteria within area of responsibility.
- Technical documentation enablement Training material input and review Technical documentation input and review Release notes, Release notifications
- Communicate and coordinate with Professional Services: Patches coordination, support major projects
- Ensure the availability of a working environment for demo purposes.
- Work with User Experience to ensure product usability.
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