Senior Executive Operations Specialist

1 week ago


Mumbai, Maharashtra, India SIX Payment Services Full time

Job Overview

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.

The solutions our people build today power the growth of millions of businesses tomorrow.

From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.

The Opportunity

Our Back-end operations department is looking for a candidate who can deliver hassle-free payments to customers 24*7 days a week.

Responsibilities

  • Handle queries from internal & external stakeholders efficiently.
  • Take ownership of problem resolution and drive positive change.
  • Learn business processes and operational impact quickly.
  • Deliver excellent customer support and handle queries effectively.
  • Deliver all operational activity as per Time-Available-To-Complete (TAT) in the Payment Card Industry.

Requirements

We look for individuals with:

  • Strong knowledge of SQL and database handling.
  • Working experience in Credit card/Debit card-related Organizations preferred.
  • Excellent communication skills.
  • A quick learning ability and a team player attitude.
  • A proactive approach with the ability to take initiative in problem-solving.
  • Flexibility to work in all shifts (Morning, Afternoon, Night, and General) as per the roster.

Benefits

Candidates will be responsible for delivering all operational activities as per TAT in the Payment Card Industry.

Estimated salary: ₹800,000 - ₹1,200,000 per annum based on location and experience.



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