Operations Director

3 weeks ago


Bengaluru, Karnataka, India People click private limited Full time
Role Overview
As a Center Manager at People Click Private Limited, you will be responsible for the overall management and supervision of center operations. Key responsibilities include team management and retention, student servicing and operations, and monitoring batch occupancy for the center. Additionally, you will coordinate with regional teams to drive marketing and business development for the assigned territory. The successful candidate will be responsible for implementing marketing & promotional strategies for organizational promotion and development, generating walk-ins within the branch, and promoting test prep products & services in the target market to generate revenue. Key Skills and Responsibilities:
  • Team Management and Retention: Lead and manage a team of professionals to achieve operational excellence and high-quality service delivery.
  • Student Servicing and Operations: Ensure seamless student servicing and operations, including managing student relationships, addressing student queries, and escalating issues to senior management.
  • Batch Occupancy Monitoring: Monitor and analyze batch occupancy to identify trends and areas for improvement, and implement strategies to optimize center performance.
  • Regional Team Coordination: Collaborate with regional teams to drive marketing and business development initiatives, and ensure alignment with organizational goals.
  • Marketing and Business Development: Develop and implement marketing & promotional strategies to promote organizational growth and development, and generate revenue through the sale of test prep products & services.

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