Senior IT ServiceNow Consultant

3 weeks ago


Bengaluru, Karnataka, India SAP Full time

Unlocking Business Efficiency with ServiceNow

We are seeking a seasoned Senior Consultant to join our team and help us harmonize and optimize SAP's support & cloud operations processes on a user-centric, innovative platform.

As a key member of our agile development team, you will define and implement ServiceNow ITOM/SecOps solutions based on business demands, manage product vision and implementation, and guide the team in creating reliable solutions.

Key Responsibilities:

  • Define and implement ServiceNow ITOM/SecOps solutions based on business demands
  • Manage product vision and implementation as part of an agile team
  • Guide an agile development team as a product owner
  • Know and defend the ServiceNow out-of-the-box capabilities and golden standard & align LoB requirements with NOW Standards
  • Supervise the product lifecycle and related artefacts based on SAFe during the quarterly Program Increment phases
  • Support Stream in preparing business go-lives
  • Support Stream in assessing feature completeness and quality, by e.g. testing from business requirements according to features acceptance criteria
  • Support defect handling with platform and integration root cause analysis
  • Ensure security policies & standards are fulfilled
  • Applying DevOps mindset to take operational responsibility for the provided concepts and solutions

Requirements:

  • Academic degree (Bachelor or Master) in Information Technology, Software engineering, business informatics or related fields
  • 4+ years of professional working experience in ITOM / SecOps and deep knowledge of ServiceNow Event
  • Experience in large ServiceNow implementations
  • Experience in integration of infrastructure and application/cloud services to ServiceNow
  • Experience in agile application delivery processes, procedures & agile implementation methods (e.g. SAFe)
  • Good knowledge of IT with particular focus on enterprise applications and configuration management

A Leader and Team Player

We are looking for a passionate and self-managed individual who can give guidance and show excellent coordination skills. If you have a strong focus on execution and are motivated to take on new challenges, we encourage you to apply for this exciting opportunity.



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