Customer Facing IT Quality Specialist
4 days ago
Talent500 enables better, smarter, safer healthcare to improve lives. As a pioneer in creating breakthrough solutions for customers' toughest challenges, we innovate game-changing technologies at the intersection of health, material, and data science that change patients' lives for the better.
We partner closely with the brightest minds in healthcare to ensure every solution is tailored to their needs, merging the latest technology with compassion and empathy. Our collaborative environment allows you to tap into your curiosity and make an impact by solving real-world problems.
Job Description: IT Customer Facing Quality EngineerThis role involves orchestrating and executing quality plans across our portfolio, ensuring seamless integration with standards and operating procedures. Key responsibilities include:
- Executing platform quality, test, and validation plans
- Participating in planning and execution of System Integration Testing (SIT), End-to-End Testing (E2E), User Acceptance Testing (UAT), and Regression Testing
- Collaborating with QTM leadership to coordinate timelines, deliverables, tools, and compliance
- Communicating status on progress, issues, and plans with transparency and urgency
To excel in this role, you will need:
- A Bachelor's Degree or higher from an accredited university
- B2B eCommerce experience with Salesforce Commerce Cloud or similar platforms
- Content Management Solutions (CMS) expertise
- Product Information Management (PIM) skills
- Digital Asset Management (DAM) knowledge
- Customer Experience Management (CX) understanding
- Enterprise Resource Planning (ERP) systems proficiency, such as SAP S/4 HANA
- Three years of experience in digital customer experience development and three years of quality testing experience
This position is hybrid eligible, allowing for some remote work but requiring travel to Bangalore at least 2 days per week. Travel may include up to 10% and relocation assistance may be authorized.
You must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Benefits and CompensationTalent500 offers competitive pay and benefits, benchmarked regularly with comparable companies. Estimated annual salary for this role is $120,000-$150,000, depending on location and qualifications.
The company provides various programs to support employees' well-being, both physically and financially.
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