Program Manager Role
4 weeks ago
Nexus Jobs is seeking a Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for engaging with parents and children via phone calls, emails, and personal interactions.
You will be required to teach classes as per the curriculum and maintain the quality of the classes according to The Little Gym standards and curriculum. Additionally, you will conduct quality checks for the classes and lead and participate in marketing and promotional activities to generate leads.
Responsibilities include:
- Engage with parents and children via phone calls, emails, and personal interactions
- Teach classes as per the curriculum
- Maintain class quality according to The Little Gym standards and curriculum
- Conduct quality checks for the classes
- Lead and participate in marketing and promotional activities to generate leads
Requirements:
- 0-2 years of experience in customer-facing roles
- Interest in customer interactions
- Proficiency in English, basic knowledge of MS Office
- Fast learner and ability to interact with people
- Must be healthy and fit to teach classes
- Ability to build rapport and inspire others
- Effective communication with children and parents
- Organized, self-motivated, and a strong work ethic
Nexus Jobs offers a fun, high-energy work environment and excellent opportunities for career growth and advancement. Work days and timings are Monday to Friday, 10 am to 7 pm.
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