
Senior Consumer Support Specialist
2 days ago
Provide customer support via phone, email, or instant message to consumers.
- Serve as the primary contact for inbound customer issues and escalate complex problems to the appropriate team.
- Process a high volume of consumer inquiries regarding FIS products and services and resolve a targeted percentage of those inquiries.
- Troubleshoot customer problems, identify root causes, and utilize available tools and resources to determine resolutions.
- When unable to resolve issues in a timely manner, escalate them to the appropriate resource and provide coaching and mentoring to learn effective solutions.
- Track and document inbound support requests and ensure accurate notation of customer problems or issues.
- Update customer information and ensure accurate entry of contact details.
- Meet job standards, including quality expectations, adherence to schedule, and average handle time.
- Provide guidance and/or mentoring to less experienced Customer Service Associates.
- Perform other related duties as assigned.
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Exceptional Consumer Support Specialist
1 week ago
Panipat, Yamunanagar, Faridabad, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000Job OpportunityWe are seeking a highly skilled Customer Service Associate II to join our team.This role involves providing exceptional customer support through various communication channels, including phone, email, and instant messaging.The successful candidate will serve as the primary point of contact for inbound customer issues, escalating complex...
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Senior Customer Support Specialist
2 weeks ago
Yamunanagar, Faridabad, Panipat, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000Job DescriptionThis role is responsible for providing customer support via phone, email or instant messaging to consumers.Act as primary contact for inbound customer issues and escalate more technical product-related problems to the appropriate team.Process a high volume of consumer inquiries regarding FIS products and services and resolve a target...
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Senior Customer Support Specialist
4 days ago
Yamunanagar, Faridabad, Panipat, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000Job Overview:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide customer support via phone, email or instant messageTroubleshoot...
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Telecommunications Support Specialist
7 days ago
Faridabad, Panipat, Yamunanagar, India beBeetelecommunications Full time ₹ 1,04,000 - ₹ 1,30,878Telecommunications Support SpecialistWe are seeking a skilled Telecommunications Support Specialist to join our team. In this role, you will be responsible for handling customer requests for telecommunications support, including moves, adds, changes, repairs, and inquiries.Handles customer requests for telecommunications support, including:Troubleshooting...
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Telecommunications Support Specialist
2 weeks ago
Panipat, Yamunanagar, Faridabad, India beBeeCisco Full time US$ 90,000 - US$ 1,20,000Telecommunications Support Specialist Responsible for handling customer requests for telecommunications support, including moves, adds, changes, repairs and inquiries.Troubleshoot major telecommunications issues to ensure prompt resolution.Collaborate with vendors to resolve technical issues in a timely manner.Work in rotational shifts to meet business...
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Senior Technical Specialist
2 weeks ago
Yamunanagar, Faridabad, Panipat, India beBeeImplementation Full time US$ 90,000 - US$ 1,20,000Job Opportunity">We are seeking a seasoned professional to fill a key role in our organization. As a Senior Technical Specialist, you will be responsible for designing and implementing complex technical solutions, ensuring seamless integration with existing systems, and driving business growth through innovative technologies.Key ResponsibilitiesSolution...
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Senior Implementation Systems Analyst
1 week ago
Panipat, Yamunanagar, Faridabad, India beBeeImplementation Full time US$ 90,000 - US$ 1,20,000Implementation SpecialistA senior-level implementation specialist is needed to oversee the planning, design, and execution of complex system implementations. This position requires a strong understanding of technology architectures, integration, and data flows.Solution design and architectureTroubleshooting and problem-solvingCollaboration and...
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Senior Customer Experience Associate
1 week ago
Panipat, Yamunanagar, Faridabad, India beBeeCustomerSupport Full time US$ 40,000 - US$ 80,000**Customer Support Representative Role Overview**This position involves working with consumers to provide support through phone, email or instant messaging. The successful candidate will serve as the primary point of contact for inbound customer inquiries and escalate more complex product-related issues to the appropriate Product Support department.Deliver...
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Senior Welding Specialist
2 weeks ago
Yamunanagar, Haryana, India beBeeweldingspecialist Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: Senior Welding SpecialistWe are seeking a skilled Senior Welding Specialist to join our team. The ideal candidate will have excellent grasping power and presentation skills, with the ability to process interpersonal and communication skills to maintain synergy between different customers and third-party vendors.Key Responsibilities:Develop welding...
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Support Excellence Team Member
1 week ago
Panipat, Yamunanagar, Faridabad, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000Job DescriptionWe foster a culture of inclusivity and community engagement.Additionally, we encourage career growth through internal mobility and professional development at every stage.Our team focuses on delivering exceptional customer experiences.As a Customer Care Specialist, you will provide world-class service to our customers with accuracy,...