ITOM Technical Architect
3 weeks ago
About the Role:
Appmocx Private Ltd is seeking an experienced ITOM Technical Architect to join our team. As a key member of our IT service management team, you will be responsible for delivering high-quality ServiceNow solutions utilizing the ITOM applications.
Key Responsibilities:
- Design and implement ServiceNow solutions for discovery, service mapping, and event management.
- Develop customized patterns, probes, and sensors for discovery and service mapping.
- Configure ServiceNow MID Servers in various environments.
- Deliver technical workshops on ITOM topics, including event management, discovery, CMDB, orchestration, service mapping, and cloud management.
- Collaborate with stakeholders to understand business requirements and develop solutions that meet their needs.
Requirements:
- Expert understanding of ServiceNow ITOM offerings and their applications.
- Strong scripting and coding skills, with experience in implementing SAM and HAM.
- Ability to write orchestration workflows and business rules.
- Familiarity with integration using API and Integration Hub.
- Strong communication and interpersonal skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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