Customer Success Education Specialist | Chennai
13 hours ago
About Mentor Match
Mentor Match is a personalized learning platform connecting students with expert tutors for tailored 1-on-1 live sessions. Our mission is to empower students and ensure seamless experiences for parents and tutors.
Position Overview
We are seeking educators to join our team as Customer Success Representatives. This role combines teaching expertise with customer support to enhance user satisfaction, drive retention, and promote growth.
Key Responsibilities
- Build strong relationships with parents and tutors, understanding and addressing their needs effectively.
- Resolve inquiries and technical issues promptly, ensuring timely and effective solutions.
- Utilize teaching insights to assist with curriculum queries, mark improvement, and progress tracking.
- Proactively renew subscriptions, upsell services, and drive customer loyalty through exceptional service.
- Provide feedback to improve processes and enhance platform features, contributing to the company's growth.
Qualifications
- A Master's degree in Education or a related field.
- At least 3 years of experience teaching IGCSE, GCSE, IB, or CCS curricula.
- Excellent communication and problem-solving skills.
- Tech-savvy with experience in online tools and platforms.
Compensation and Benefits
We offer a competitive salary, ranging from ₹10 lakhs to ₹15 lakhs per annum, depending on experience, along with a collaborative and purpose-driven work environment.
What We Offer
- A chance to make a meaningful impact on students and tutors.
- A dynamic and supportive team environment.
- Ongoing training and development opportunities.
-
Tamil Customer Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Tamil Customer Support Specialist - Chennai OpportunityAbout the Role:We are seeking a skilled and enthusiastic individual to join our team as a Tamil Customer Support Specialist in our Chennai office. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various...
-
Chennai, Tamil Nadu, India ZoomInfo Full timeAbout the RoleZoomInfo is seeking an experienced and results-driven Technical Support Specialist to join our Customer Success team. This individual will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries.The ideal candidate will have a strong...
-
Customer Acquisition and Relationship Manager
3 weeks ago
Chennai, Tamil Nadu, India 0916 Deutsche Bank Aktiengesellschaft, Filiale Chennai Full timeRole OverviewWe are seeking an experienced Customer Acquisition and Relationship Manager to join our team in Chennai. The successful candidate will be responsible for driving business growth through customer acquisition and relationship building.Key Responsibilities:Customer Acquisition: Identify and acquire new customers across Advantage Banking segments,...
-
Chennai, Tamil Nadu, India Park Hyatt Chennai Full timeJob DescriptionPark Hyatt Chennai is seeking a highly skilled Customer Service Ambassador to provide exceptional service to our guests. As a key member of our team, you will be responsible for delivering a memorable experience through consistent and courteous interactions.Responsibilities:• Provide personalized attention to guests, ensuring their needs are...
-
Senior Integration Specialist
3 weeks ago
Chennai, Tamil Nadu, India IGT Solutions Full timeWe are seeking a skilled integration specialist to join our team in Chennai. As a senior integration specialist, you will be responsible for designing, developing, and maintaining integration solutions using BizTalk Server.Key responsibilities include:Designing, developing, and deploying BizTalk applications to integrate various internal and external...
-
Fundraising Specialist
2 weeks ago
Chennai, Tamil Nadu, India sm nida manpower solution Full timeWe are seeking a talented Fundraising Specialist to join our team in Pune and Chennai.As a Fundraising Specialist, you will be responsible for raising funds from customers by conducting mall activities and promotional events. The ideal candidate should have excellent communication skills and the ability to work independently.The successful candidate will...
-
AML Transaction Monitoring Specialist
1 week ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Summary:We are seeking a highly skilled AML Transaction Monitoring Specialist to join our team in Chennai. The successful candidate will be responsible for reviewing alerts generated by TM systems, escalating anomalous activities, and ensuring compliance with regulatory requirements.About the Role:The AML Transaction Monitoring Specialist will play a...
-
Talent Acquisition Specialist
3 weeks ago
Chennai, Tamil Nadu, India 2coms Full timeWe are seeking a seasoned Talent Acquisition Specialist to join our team in Chennai. This exciting opportunity will see you play a pivotal role in driving our recruitment strategy, working closely with stakeholders to source top talent and manage the entire end-to-end recruitment process.Our client, 2coms, is a trusted partner to architects, designers,...
-
IT Infrastructure Specialist
2 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeAbout the OpportunityWe are seeking an experienced IT Infrastructure Specialist to join our team in Chennai. The ideal candidate will have a strong background in troubleshooting hardware and software issues, with expertise in installation of operating systems, MS Office, and other software.Key Responsibilities:Troubleshoot complex technical issues related to...
-
Customer Success Strategist
2 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob OverviewWe are seeking an experienced Senior Customer Success Strategist to join our team in Chennai, Tamil Nadu, India. This is a full-time role that requires 4 to 6 years of experience in customer success management.About the RoleThis mid-level position involves ensuring the success and satisfaction of key customers by managing and building strong...
-
Senior Taxation Specialist
1 week ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeAbout Saaki Argus & Averil ConsultingWe are a leading consulting firm in the Sweeteners and Nutraceuticals space, with a diversified portfolio of bio-products, nutraceuticals, and co-generation of power.Our expertise spans organic farming and sustainable agriculture, making us a leader in our field.Job Title: Senior Taxation SpecialistThis role offers a...
-
Service Desk Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeGreetings from Tata Consultancy ServicesEstimated Salary: ₹6,00,000 - ₹8,00,000 per annum.About the RoleThis is an exciting opportunity to join our team as a Service Desk Support Specialist in Chennai. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Job DescriptionWe are seeking a...
-
Strategic Talent Acquisition Specialist
3 weeks ago
Chennai, Tamil Nadu, India Orchids Education Full timeWe are seeking a highly skilled Strategic Talent Acquisition Specialist to join our team at Orchids Education. In this role, you will be responsible for partnering with customers to understand their hiring needs and develop targeted research strategies.As a key member of our recruitment team, you will conduct research into clients' companies, competitors,...
-
Phlebotomy Specialist
2 weeks ago
Chennai, Tamil Nadu, India NEUBERG SUPRATECH REFERENCE LABORATORIES Full timeJob Overview:We are seeking a highly skilled Phlebotomy Specialist to join our team at Neuberg Supratech Reference Laboratories in Chennai. Responsibilities:The ideal candidate will be responsible for performing phlebotomy procedures efficiently and accurately, meeting all required quality standards.About the Role:As a Phlebotomy Specialist, you will be...
-
Senior Piping Design Specialist
2 weeks ago
Chennai, Tamil Nadu, India Bechtel Full timeBechtel is a global leader in delivering complex infrastructure projects. We are seeking an experienced Senior Piping Design Specialist to join our team in Chennai.The estimated salary for this role is between $120,000 and $180,000 per annum, depending on experience and qualifications.Job DescriptionWe are looking for a highly skilled Senior Piping Design...
-
Senior .NET Software Specialist
1 week ago
Chennai, Tamil Nadu, India CHG IT Consultancy Pvt Ltd Chennai Full timeAbout UsCHG IT Consultancy Pvt Ltd Chennai is a renowned technology solutions provider, offering cutting-edge services to clients across various industries. Job OverviewWe are seeking an experienced .NET software specialist to join our team in Chennai. The ideal candidate will have a strong background in MES and pharma domain...
-
Strategic Procurement Specialist
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeHiring for a Strategic Procurement Specialist to join our team at CapTalent HR in Chennai.We are looking for an experienced Purchase & Procurement Executive with a strong background in procurement and supply chain management.The ideal candidate will have a minimum of 3 years of experience in purchasing, preferably in the construction or interior...
-
Technical Support Specialist
1 week ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob OverviewWe are seeking a highly skilled and dedicated Technical Support Specialist to join our team in Chennai. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.
-
Chennai, Tamil Nadu, India Twixor Full timeTwixor is a fast-growing B2B startup in the AI/ML/NLP/Chatbots space, seeking an experienced Customer Service Manager to drive customer success and growth.We are looking for a mid- to senior-level professional with 3+ years of experience in customer success roles, preferably with B2B enterprise software SaaS. The ideal candidate will have a strong...
-
Quality Assurance Specialist
4 weeks ago
Chennai, Tamil Nadu, India UST Global Full timeJob Title: Quality Assurance SpecialistWe are seeking highly motivated and talented individuals to join our team as Quality Assurance Specialists in Chennai.About the Role:This role involves ensuring that our software products meet the required quality standards, identify defects, and collaborate with cross-functional teams to deliver high-quality...