Service Consultant
2 weeks ago
We are seeking a skilled Service Consultant to join our Application Managed Services team. This role involves providing support for the production Oracle Retail application software, troubleshooting issues, customizing existing software code, writing new software code, testing and debugging modifications, and ensuring appropriate documentation is generated for software code wherever necessary.
The ideal candidate will have a strong understanding of Oracle Retail and OLR development standards, as well as excellent communication skills. They will be responsible for communicating with clients by providing on-call support as needed, during business and non-business hours. Additionally, they will support and troubleshoot production client environments, take ownership of or assist with the logging, reporting, and resolution of application issues, and ensure that Oracle Retail and OLR development standards are met in all coding practices.
Essential Duties and Responsibilities:- Communicate with clients by providing on-call support as needed, during business and non-business hours
- Support and troubleshoot production client environments
- Take ownership of or assist with the logging, reporting, and resolution of application issues
- Ensure Oracle Retail and OLR development standards are met in all coding practices
We are looking for candidates with a strong background in computer science or related field, with experience in Oracle RPM or ReIM (either of the module), Eclipse Tool usage, and Java packaging. Development and/or systems integration experience, retail industry or an associated IT field experience, Oracle Retail software experience, and ITIL V3 Foundation certificate are preferred.
Benefits:This position offers a competitive salary range of $80,000 - $120,000 per year, depending on experience, as well as benefits such as health insurance, retirement plan, and paid time off.
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