Digital Operations Specialist

2 days ago


Gurgaon, Haryana, India Leo Burnett Full time

About Publicis Groupe

Publicis Groupe is a leading global agency with a team of 28 members dedicated to delivering exceptional digital solutions for top FMCG brands. We're seeking a skilled Digital Operations Specialist to join our close-knit team and contribute to impactful work in the digital space.

Experience: 3+ years

Mandatories: FMCG and Digital Experience

Responsibilities:

Operational Management:

We're looking for someone who can manage day-to-day operations, ensuring seamless coordination between teams and meeting project milestones. This includes gathering feedback, decoding client input, and maintaining attention to detail in all aspects of project execution.

Campaign Process Knowledge:

The ideal candidate will possess comprehensive knowledge of the campaign process from concept to execution. They'll ensure smooth communication between teams and facilitate timely delivery of high-quality results.

Information Sharing:

This role requires regular sharing of market intelligence, industry news, and insights that impact our clients' brands. You'll also facilitate knowledge-sharing sessions to enhance team awareness and understanding.

Product Differentiation:

Our Digital Operations Specialist should stay up-to-date on market trends and customer preferences to inform strategic decision-making. They'll also understand the product differentiation of our clients' brands compared to competitors.

Financial Management:

You'll be responsible for managing unapproved estimates, approved estimates, invoicing, and outstanding financial aspects for client projects. This includes ensuring accurate and timely financial reporting and documentation.

Administrative Tasks:

This role involves overseeing all administrative tasks for our brand team, including arranging meetings, maintaining organized records, and ensuring seamless documentation.

Brief Writing:

As you grow into this role, you'll learn and master the art of writing briefs under guidance. Your goal is to progressively take on more responsibilities in this area.

Client Relationship Building:

A successful Digital Operations Specialist builds strong relationships with clients by portraying reliability, attentiveness, and expertise. Act as a dependable and proactive team player in client interactions.

Qualifications:

  • Previous experience in brand operations or related roles within a digital agency.
  • Strong organizational and coordination skills with attention to detail.
  • Familiarity with financial management processes, including estimates, invoicing, and budget tracking.
  • Excellent communication and interpersonal skills.
  • Proactive attitude and willingness to take on new responsibilities.
  • Ability to learn quickly and adapt to a dynamic work environment.
  • Basic understanding of marketing and brand strategy.


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