Customer Service Representative

1 month ago


Navi Mumbai, Maharashtra, India Sun Chemical Full time

About Sun Chemical

Sun Chemical, a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries, is committed to promoting and developing sustainable solutions to exceed customer expectations and better the world around us.

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely delivery of products and services.

Key Responsibilities

  • Provide proactive customer service and support to ensure customer satisfaction
  • Resolve customer complaints and issues in a timely and professional manner
  • Coordinate with internal teams to ensure timely delivery of products and services
  • Manage and maintain accurate records of customer interactions and transactions
  • Develop and maintain strong relationships with customers to drive business growth and loyalty

Requirements

  • Minimum 5 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Fluent verbal and written communication in English

What We Offer

Sun Chemical offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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