Service Desk Operations Specialist

1 month ago


Hyderabad, Telangana, India Diebold Nixdorf Full time

Delivering Exceptional Customer Support:

As a key member of our Service Desk team at Diebold Nixdorf, you will play a vital role in providing proactive user helpdesk services to inbound customer service requests. With a strong focus on customer satisfaction, you will work closely with a long-established team to ensure seamless support and nurture a successful career within our organization.

Key Responsibilities:

  • Providing timely and accurate solutions to customer inquiries
  • Collaborating with internal stakeholders to resolve complex technical issues
  • Developing and maintaining strong relationships with customers to ensure ongoing support

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong technical knowledge and analytical skills


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