Housekeeping Operations Manager
4 weeks ago
Company Overview
GREATBELL HR Consultancy Services PVT LTD is a leading recruitment firm specializing in technical and hospitality manpower. Partnering with over 500 companies across India, we are committed to providing high-quality recruitment solutions. Our headquarters is located in Cochin, Kerala.
Job Overview
We are seeking a dedicated and experienced Housekeeping Supervisor for a full-time position. The role is based in various locations across Kerala, including Thiruvananthapuram, Cochin, Ernakulam, Thrissur, Kozhikode, and Kottayam. This junior-level position requires a minimum of 1 year of relevant work experience in the hospitality industry.
Key Responsibilities
- Supervising and coordinating daily housekeeping operations to ensure all areas meet cleanliness standards.
- Training, mentoring, and evaluating the performance of housekeeping staff, including room boys and attendants.
- Conducting regular inspections to ensure compliance with safety and cleanliness protocols.
- Managing inventory and ordering cleaning supplies and equipment as needed.
- Addressing and resolving guest complaints related to housekeeping services promptly and professionally.
- Maintaining accurate records of cleaning schedules and staff assignments.
- Collaborating with other hotel departments to ensure seamless service delivery.
- Ensuring the overall presentation of guest rooms and public areas meets the highest standards.
Requirements
- Housekeeping (Mandatory skill): Proven experience in managing housekeeping teams and maintaining high cleanliness standards.
- Hotel Management (Mandatory skill): Strong background in hotel management with the ability to oversee various operational aspects efficiently.
- ROOM BOY (Mandatory skill): Experience in managing and training room boys to maintain rooms and common areas.
- Clean Rooms: Demonstrated ability to ensure all rooms and public areas meet the highest cleanliness standards.
- Bed Management: Experienced in overseeing bed arrangements and ensuring linen and bedding is maintained to a high standard.
- Hospitality Industry: Background in the hospitality industry with an emphasis on customer service and operational excellence.
- ROOM ATTENDER: Proven skills in managing room attenders and ensuring consistent, high-quality room service.
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