Clinical Trials Operations Specialist

3 days ago


Pune, Maharashtra, India Lifelancer Full time

Company Overview: As a leading global contract research organization, Fortrea provides pharmaceutical, biotechnology, and medical device customers with a wide range of clinical development, patient access, and technology solutions across various therapeutic areas.

Salary: $80,000 - $120,000 per year, depending on experience.

About the Job:

  • Undertake primary medical review of cases, including medical assessment for seriousness, causality, adverse event coding, and narrative review.
  • Update and document daily case data, case-feedback in appropriate trackers/tools to facilitate tracking and workflow management.
  • Assume complete responsibility for all assigned deliverables in line with expected quality, compliance, and productivity SLAs and KPIs.
  • Provide training and guidance to the case processing team on medical aspects of case processing.
  • Perform secondary medical review (QC role) and retrospective review of cases reviewed (QA role), as required for measuring quality of deliverables, identifying error trends, training needs, and areas of improvement.
  • Enhance existing client relationships whenever possible.
  • Create, maintain, and assume accountability for a culture of high customer service.
  • Participate in process improvement activities across the Company.

About Fortrea: Fortrea is an Equal Opportunity Employer. We strive for diversity and inclusion in the workforce and do not tolerate harassment or discrimination of any kind. We encourage all qualified candidates to apply.



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