ServiceNow Platform Expert

4 weeks ago


Anywhere in IndiaMultiple LocationsRemote HNM Solutions Full time

**Role:** Service Now Specialist

**Location:** Remote

**Experience:** 5+ years

We are seeking a skilled Service Now Certified Implementation Specialist to contribute to the integration, development, and customization of Service Now applications. The ideal candidate should have a strong background in the Service Now platform, particularly in Integration, Service Portal, Performance Analytics, and custom application development. Mandatory certifications in SIR (Security Incident Response) and VR (Vulnerability Response) are required. A deep understanding of scripting within Service Now is essential.

**Key Responsibilities:**

  • Design, develop, and implement Service Now solutions focusing on integration, Service Portal development, and custom application enhancements.
  • Create and manage Service Now reports, dashboards, and Performance Analytics to provide insights and support decision-making.
  • Troubleshoot and resolve issues related to Service Now configurations, integrations, and custom developments.

**Required Skills and Qualifications:**

  • 5+ years of hands-on experience in Service Now development and administration.
  • Develop, configure, and customize Service Now applications/modules using JavaScript, HTML, CSS, and other web technologies.
  • Integrate Service Now with other IT systems and tools to automate processes and enhance efficiency.
  • Mandatory experience in SIR and VR certification.
  • Strong proficiency in Service Now scripting languages such as JavaScript.
  • Solid understanding of Service Now Service Portal development and customization.
  • Proficiency in Performance Analytics configuration and reporting within Service Now.
  • Good communication skills with the ability to collaborate effectively with cross-functional teams.
  • Bachelor's degree in computer science, Information Technology, or a related field.


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