International Voice Support Representative

2 weeks ago


Mumbai, Maharashtra, India 2coms Full time
Job Overview

We are seeking a highly skilled International Voice Support Representative to join our team at 2coms in Mumbai. As a customer-facing professional, you will be responsible for providing exceptional service to clients from diverse backgrounds.

Estimated Salary: ₹ 150,000 - ₹ 200,000 per annum

This role is perfect for individuals with excellent communication skills, a passion for problem-solving, and the ability to work effectively in a dynamic environment.

Key Responsibilities
  • Taking calls from global clients and responding professionally and positively.
  • Handling customer inquiries, resolving issues, and complaints in a timely manner.
  • Working flexible shifts to cater to different time zones.
Requirements
  • Undergraduate/Graduate degree in any field.
  • Minimum 18 months of experience in International Voice process (for Undergraduates) or 9 months (for Graduates).
  • Excellent English language skills, both verbal and written.
  • Knowledge of customer service principles and practices.
Benefits
  • Opportunity to grow within the organization through internal job postings.
  • Rotational shifts with two days off per week.

Apply today and take the first step towards an exciting career as an International Voice Support Representative



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