Technical Support Specialist

1 week ago


Bengaluru, Karnataka, India Strand Life Sciences Full time

About Strand Life Sciences:

A leading Genomics company with a global reach, we build applications using DNA sequencing to improve human health. Our team creates algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. As the genomics field grows, we invite you to join us in this transformative journey.

Job Description:

  • Maintain and optimize our IT systems to ensure smooth operations as Strand grows in the genomics space.
  • Provide efficient IT support across various platforms, quickly resolving technical issues to ensure uninterrupted operations.

Key Responsibilities:

  • Install, configure, and maintain Linux, Windows, and macOS systems.
  • Collaborate on IT projects to enhance systems and processes.
  • Manage user accounts and permissions across Google Workspace and O365 platforms.
  • Troubleshoot and support network devices and virtualization solutions.

Benefits:

  • An innovative and open culture in a multicultural environment.
  • An opportunity to make a fundamental impact on human health.
  • Vibrant scientific interaction and learning opportunities.

Requirements:

  • 3-6 years of IT support experience; experience in healthcare or life sciences is a plus.
  • Proficient in Linux, Windows, and macOS environments.
  • Excellent communication skills.

We offer a competitive salary: $80,000 per year, based on experience and qualifications.



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