Client Relationship Manager

3 weeks ago


Mumbai, Maharashtra, India Vodafone Idea Limited Full time

Job Purpose: The Client Manager is responsible for building and maintaining strong relationships with Enterprise Customers, driving revenue growth, and ensuring customer satisfaction.

Key Responsibilities:

  • Develop and execute strategies to expand existing customer relationships and identify new business opportunities.
  • Collaborate with cross-functional teams to deliver tailored solutions and services to meet customer needs.
  • Monitor and analyze customer feedback to enhance the overall customer experience.
  • Provide regular business updates and insights to stakeholders, ensuring alignment with company goals.
  • Ensure timely and accurate completion of all tasks and projects, adhering to Vodafone Idea Limited's processes and systems.

About the Role:

This is an exciting opportunity to join Vodafone Idea Limited's Strategic Accounts team and contribute to the company's growth and success. As a Client Manager, you will play a key role in driving revenue growth, building strong customer relationships, and delivering exceptional customer experiences.

Requirements:

  • 5-7 years of experience in account management or a related field.
  • Proven track record of driving revenue growth and expanding customer relationships.
  • Strong understanding of Enterprise telecom products and services.
  • Excellent communication and interpersonal skills.


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