Technical Project Support Specialist
4 weeks ago
Job Overview
We are seeking a skilled Technical Project Support Specialist to join our team in Hyderabad, Telangana, India.
The selected candidate will be responsible for handling and resolving incidents within the defined SLA and KPI framework, utilizing sound knowledge of KPIs and SLAs to drive performance and ensure service delivery excellence. Additionally, the candidate will experience in automating processes to improve efficiency and effectiveness, actively running Weekly Service Reviews (WSR) to monitor and enhance project performance, and conducting daily standups to ensure effective communication and coordination within the project team.
The ideal candidate will have experience in testing to ensure the quality and reliability of project deliverables, working on Root Cause Analysis (RCA) to identify and address underlying issues, and running escalation calls to address critical project issues and ensure timely resolution. A strong understanding and experience in support projects is essential, along with the ability to demonstrate testing experience and willingness to learn Salesforce and undergo certifications.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
EEO Statement
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
-
Senior Technical Specialist
3 weeks ago
Hyderabad, Telangana, India RC Project Consultancy (RCPC) Full timeAt RC Project Consultancy (RCPC), we are seeking a skilled Senior Technical Specialist to join our team of experts in delivering high-quality technical solutions for our clients. The ideal candidate will have a strong background in SAP technical consulting, with a proven track record of successfully implementing technical specifications and program...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Intellitech IQ Consultancy Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Intellitech IQ Consultancy. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeKey Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers via phone, email, and in-person.Requirements:Basic technical knowledge of PCsBasic knowledge of MS Outlook...
-
IT Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India ModMed Full timeTechnical Support and Services SpecialistWe are seeking a skilled Technical Support and Services Specialist to join our IT team at ModMed. As a Technical Support and Services Specialist, you will provide front-line user support for all internal tools and technologies, troubleshoot technical challenges, and improve the user experience by contributing to...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeWe’re seeking a talented technical support specialist to join our team at Inventionyard Pvt Ltd. This role will be based in Hyderabad and Bengaluru locations.As a technical support specialist, you will be responsible for providing top-notch support to our clients. Your excellent communication skills, knowledge of technical support, and trouble shooting...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeSkill Requirements:Proficiency in basic PC technical knowledgeAbility to troubleshoot MS Outlook, internet, and networking issuesUnderstanding of Windows XP operating systemsEffective communication and teamwork skillsOpportunities for career growth and developmentAt Rightpath Computer Technologies Pvt Ltd, we are seeking a skilled Technical Support...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Next Education Full timeAt Next Education, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for helping customers resolve technical issues by analyzing feedback and using your technical expertise. You will also be proactive in detecting problems before they happen. Your goal will be to provide...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Thomson Reuters Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Thomson Reuters. As a Technical Support Specialist, you will provide second-level support to internal stakeholders and 3rd party engineers regarding Thomson Reuters products. You will interact with customers to resolve complex issues, perform customer site maintenance and...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeKey Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, or in-person.Key Skills:Basic technical knowledge of PCsBasic knowledge of MS Outlook...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeJob Title: Tech SupportAt Inventionyard, we are looking for a skilled Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing timely and effective technical assistance to our customers.Key Responsibilities:Provide technical support via phone, email, and chat to resolve customer issues.Analyze and...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India FLY Consulting Services Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at FLY Consulting Services. As a Technical Support Specialist, you will be responsible for handling international technical chat on technical queries.ResponsibilitiesHandling International Technical Chat on Technical QueriesFlexibility to work 24/7 ShiftsRequirementsPlus...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Mi3 Full timeTechnical Support Specialist The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams.Key ResponsibilitiesReproduce customer environment and run testsManage and address electronic...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeJob Title: Technical Support SpecialistAbout the Role: As a Technical Support Specialist at Inventionyard, you will be responsible for providing top-notch technical assistance to our clients. This involves troubleshooting, resolving, and escalating technical issues in a timely and efficient manner.Key Responsibilities:Investigate and resolve technical issues...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Oracle Full timeJob Title: Technical Support Specialist Job Summary:We are seeking a highly motivated and skilled Technical Support Specialist to join our Oracle Support Services team. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients. Key Responsibilities:Provide technical support...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Productsup Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Productsup. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and collaborating with our internal teams to ensure seamless support experiences.Key...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Amazon Development Centre (India) Private Limited Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Development Centre (India) Private Limited. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and ensuring that our software solutions meet the highest standards of quality.Key ResponsibilitiesProvide...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Microsoft Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft Advertising. As a Technical Support Specialist, you will play a critical role in providing advanced technical support for Microsoft online advertising global sales teams.ResponsibilitiesPerform deep technical investigations to isolate and solve complex...
-
Technical Support Specialist
7 days ago
Hyderabad, Telangana, India FLY Consulting Services Full timeJob OverviewWe are looking for a skilled Technical Support Specialist to join our team at FLY Consulting Services. In this role, you will be responsible for providing top-notch technical support via voice calls to our clients.
-
Technical Support Specialist
1 day ago
Hyderabad, Telangana, India RealPage, Inc. Full timeAt RealPage, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. This role is an excellent opportunity for individuals with a strong technical background and excellent customer service skills to provide top-notch support to our clients.
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India TERAFINA SOFTWARE SOLUTIONS PRIVATE LIMITED Full timeJob Title: NCR VoyixAbout the Role:We are currently seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing 3rd-level technical software application support and resolving customer cases.Responsibilities:- Provide technical assistance and remote troubleshooting support as...