Senior Business Systems Analyst

4 weeks ago

Bengaluru, Karnataka, India Illumina Full time

About This Role

We are seeking an experienced Business Systems Analyst to join our Digital Commerce team at Illumina. As a key member of our team, you will play a critical role in delivering ecommerce technology solutions that drive business growth and customer satisfaction.

Key Responsibilities

  • Lead business and functional requirements definition sessions with stakeholders to understand functional, data, user interface, and non-functional requirements.
  • Facilitate and document As-Is/To-Be process flows, identify risk, assumptions, and dependencies of business processes.
  • Manage stakeholder engagement by maintaining active and consistent communication regarding feature enhancements, requirements confirmation, and approval decisions.
  • Apply business analysis methodologies, information systems, and operational control concepts in broad technology settings.
  • Use effective communication and presentation skills to communicate concepts, gain buy-in, facilitate conflict resolution, and recommend solutions.
  • Demonstrate strong knowledge of technology developments within the domain and industry.
  • Collaborate across functional, organizational, and regional boundaries.
  • Organize activities and manage time efficiently to adhere to commitments and changing priorities with minimal supervision from the manager.
  • Support business and technical teams by troubleshooting and resolving development and production defects.
  • Work with team members to identify process or system improvements.
  • Lead by example and help coach and mentor peers and junior systems analysts on the team.

Requirements

  • Bachelor's degree in computer science, management information systems, or information science.
  • At least 5 years of proven track record as a business systems analyst or business analyst with solid experience in requirements elicitation process through interviews, brainstorming, focus groups, and prototyping.
  • Proven ability to prioritize, multitask, and manage multiple deliverables in a fast-paced work environment with changing priorities.
  • Technical expertise in ecommerce platform implementation, business-to-business connections, and integrations.
  • Excellent communication, presentation, and negotiation skills, ability to adapt communication style based on situation.
  • Strong analytical and problem-solving skills and ability to quickly assess design options, make informed recommendations.
  • Proficiency with various software applications, including but not limited to: MS Office, MS Visio, Confluence, Jira, Valgenesis, Splunk, ServiceNow.
  • Experience with Salesforce, SAP ECC, SAP HANA, B2B marketplaces is a plus.
  • Proficiency in writing database queries and experience with reporting packages, databases (SQL Server, PostgreSQL) is a plus.
  • Experience working in an agile environment is preferred.
  • Experience with requirement management & testing in regulated environment is a plus.

About Illumina

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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