Order Management Specialist

2 weeks ago


Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Order Management Specialist

In this role, you will be responsible for managing the delivery of goods and services to meet customer expectations.

  • Delivering exceptional customer service through effective communication and organization skills
  • Managing order entry processes with efficiency and accuracy
  • Evaluating and implementing delivery strategies to meet service level agreements
  • Providing timely and efficient support to clients and internal production teams
  • Coordinating client meetings through audio/webex conferences
  • Leading a team towards achieving agreed individual Key Performance Indicators (KPIs)
  • Analyzing reports on track status, issues, and risks, and reporting major concerns to project leadership and stakeholders

Qualifications:

  • Bachelor's degree or higher with at least 6 years of experience in a related field
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office applications, particularly in Excel and Word


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