Customer Service Associate
3 weeks ago
Job Summary
At Talent Corner, we are seeking a highly customer-centric individual to fill a Customer Service Associate position in our Mumbai office. The ideal candidate will be responsible for attracting potential customers, answering product and service queries, resolving product/service problems, maintaining financial accounts, recommending potential products/services to management, preparing product/service reports, and following Key Result Areas/Key Performance Indicators.
Key Responsibilities
- Extremely Customer Centric
- Attract potential customers - answer product & service questions
- Resolve product/service problems
- Maintain financial accounts
- Recommend potential products/services to management
- Prepare product/service reports
- Follow KRA/KPI
Desired Candidate Profile
Graduates/Under-grads are encouraged to apply. The ideal candidate will be required to work 9 hours a day, with one hour break. We offer flexible working options, including work-from-home for females and rotational shifts for males.
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