Customer Service Associate

3 weeks ago


Hyderabad, Telangana, India Call For Jobs Full time
Job Description

We are seeking a highly skilled Customer Service Associate to join our team at Call For Jobs in Hyderabad. As a key member of our customer support team, you will be responsible for handling inbound chats and emails for various processes.

Responsibilities include:

  • Providing exceptional customer service and resolving issues efficiently
  • Handling multiple conversations simultaneously while maintaining professionalism and patience
  • Upselling and cross-selling opportunities to enhance customer satisfaction and revenue growth

Requirements:

  • Excellent English communication skills with the ability to speak fluently
  • Residency in Hyderabad near Gachibowli is preferred
  • Availability to work from our office and complete night shifts
  • Willingness to work immediately and hold all relevant documents
  • Both freshers and work-experienced candidates can apply with relevant documents (offer letter, relieving letter, and pay slips)
  • Experience in BPO domain is advantageous
  • Full vaccination with certificate required

Benefits:

  • Cab facility available on a chargeable basis (per month)

We estimate the salary for this role to be around ₹25,000 per month, depending on experience and qualifications. If you're passionate about delivering excellent customer service and have what it takes to excel in this dynamic environment, we encourage you to apply.


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