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Business Operations Analyst

2 months ago


Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full time
Job Summary

We are seeking a highly skilled Business Analyst to join our team at ADCI MAA 12 SEZ. As a Business Analyst, you will play a crucial role in enhancing customer experience (CX) quality across shopping features, devices, and locales.

Key Responsibilities
  • Develop and maintain analytical tools to support business decisions
  • Collaborate with stakeholders to identify and prioritize business needs
  • Design and implement process improvements to increase efficiency and productivity
  • Manage business metrics and reporting to inform strategic decisions
  • Work closely with cross-functional teams to drive business outcomes
Requirements
  • 3+ years of experience in data analysis, business intelligence, or a related field
  • Strong Excel and data manipulation skills
  • Ability to communicate complex ideas effectively
  • Experience with Tableau or other data visualization tools
Preferred Qualifications
  • 3+ years of experience with complex Excel VBA macros
  • Experience with data modeling and statistical analysis
  • Knowledge of business intelligence tools and technologies

We are open to hiring candidates to work out of one of the following locations: Chennai, TN, IND