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Senior Team Manager
1 month ago
Job Expectations:
As a Team Lead at 2coms, you will be responsible for analyzing and processing transactions accurately and on time. You will also be required to document all transactions completed in a day and make significant contributions towards collecting metrics on processes.
Key Responsibilities:
Communicate effectively with internal and external customers to resolve issues, questions, and concerns swiftly.
Collaborate with the team to achieve common goals and maintain positive and cooperative working relationships with all team members.
Keep up-to-date with the latest skills and be ready to take on new responsibilities as assigned.
Requirements:
Minimum qualification: Graduate in any discipline.
8+ years of work experience in Voice, preferably in finance.
Excellent communication skills and strong command over the English language.
Excellent Customer Service Skills and analytical ability with a logical approach towards problem-solving.
Working Schedule:
Willing to work in a shift-based work schedule.
At 2coms, we value teamwork and collaboration. If you are a motivated and experienced professional looking for a challenging role, please apply.
