Senior Technical Support Specialist
4 days ago
As a key member of the Ribbon Communications Operating Company team, we are seeking an experienced Technical Support Engineer Sr. Technical Analyst to provide top-notch engineering support to our customers, internal teams, and field personnel. The successful candidate will work closely with stakeholders to identify technical issues, determine solutions, and implement fixes.
KEY RESPONSIBILITIES- Collaborate with cross-functional teams to define technical problems, develop solutions, and deliver high-quality results.
- Provide expert-level technical support to customers, including on-site visits for complex issues.
- Work with engineers to provide feedback on product changes and enhancements.
- Create tests, tools, and diagnostic procedures to aid product support personnel.
- Bachelor's degree in an engineering discipline or related field.
- General proficiency with relevant tools, systems, and procedures.
- Strong problem-solving skills and ability to work independently.
Our ideal candidate has a strong foundation in engineering principles, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented professional looking for a challenging role, please consider applying.
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Senior Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Intriant HR Services India Full timeJob Title: Senior Technical Support SpecialistAt Intriant HR Services India, we are seeking a highly skilled Senior Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT and experience in managing complex technical issues.Responsibilities:Own user problems and proactively resolve them.Coordinate with...
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Senior Technical Support Specialist
4 days ago
Mumbai, Maharashtra, India Prama Hikvision India Pvt. Ltd. Full timeJob Title: Senior Technical Support Specialist">About Us:">Prama Hikvision India Pvt. Ltd. is a leading technology company that provides innovative solutions for various industries.">Salary: ₹8,00,000 - ₹12,00,000 per annum">Job Description:">We are seeking an experienced Senior Technical Support Specialist to join our team. As a Senior Technical Support...
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Senior Technical Support Specialist
5 days ago
Mumbai, Maharashtra, India Seclore Full timeJob OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Seclore. This role is ideal for individuals who thrive in a fast-paced, dynamic environment and are passionate about delivering exceptional technical support.
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Senior Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Dynatrace Full timeJob Title: Senior Technical Support SpecialistJob Summary:The Senior Technical Support Specialist will provide technical support across our business applications for multiple workstreams in the Asia-Pacific region. This customer-centric role will assist users, primarily in Salesforce, with any issues that arise in processing a high volume of CPQ and account...
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Senior Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Dynatrace Full timeJob OverviewThe Senior Technical Support Specialist will be responsible for providing high-level technical support to customers across various business applications. This role requires a strong understanding of Salesforce and other business applications, as well as excellent problem-solving skills and the ability to work effectively with stakeholders.Key...
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Technical Support Specialist
1 month ago
Mumbai, Maharashtra, India D.U. Benz Private Limited Full timeJob Title: Technical Customer SupportOverview:D.U. Benz Private Limited is seeking a highly skilled Technical Customer Support professional to join our team. As a Technical Customer Support specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Provide technical assistance and...
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Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India HRFA Global Solutions LLP Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Help Desk Specialist to join our team at HRFA Global Solutions LLP.The ideal candidate will possess excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.Key Responsibilities:Provide first-level technical support to customers...
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Technical Support Specialist
1 month ago
Mumbai, Maharashtra, India ConnectWise Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at ConnectWise. As a Technical Support Specialist, you will be responsible for providing technical support to users using the CW PSA software by evaluating user needs, identifying problems, and finding solutions.Key...
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Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India INTINERI INFOSOL PRIVATE LIMITED Full time**Job Title:** Technical Support Specialist**Job Summary:** We are seeking a skilled Technical Support Specialist to join our team at INTINERI INFOSOL PRIVATE LIMITED.**Key Responsibilities:Provide hardware support (Laptops, Desktops, Printers, Servers) and software troubleshooting.Deliver technical support via phone and email with one-call...
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Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Title: Technical Support SpecialistAt Vimerse Infotech inc, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first-line support for issues related to Mac and Windows applications. Your primary goal will be to troubleshoot and resolve common software...
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Technical Support Specialist
1 month ago
Mumbai, Maharashtra, India Access Healthcare Services Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Access Healthcare Services. The ideal candidate will have 6 months to 2 years of experience in technical support for computer hardware and operating systems.Key Responsibilities:Installation of Windows and configuration of...
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Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Altois Full timeAbout this role:We are seeking a skilled Technical Support Specialist to join our team at Altois. As a Technical Support Specialist, you will be responsible for providing timely and accurate technical support to our clients.Key responsibilities:Troubleshooting technical issues: You will troubleshoot technical issues related to CRM software deployments and...
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Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India D engage Full timeProduct Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team at D engage. As a Product Support Specialist, you will play a key role in collaborating with customer support teams to deliver impactful features and enhancements. You will focus on gathering user requirements and helping translate these into suitable...
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Technical Support Specialist
1 month ago
Mumbai, Maharashtra, India Nerve Solutions Full timeSupport Specialist Role OverviewAt Nerve Solutions, we are seeking a highly skilled and motivated Support Specialist to join our team. As a Support Specialist, you will play a critical role in providing technical support and customer service for our in-house RMS product.Key Responsibilities:Technical Support: Provide first-line technical support for our RMS...
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Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India D engage Full timeTechnical Services SpecialistD engage is a leading MarTech SaaS company founded by experienced entrepreneurs. We are seeking a skilled Technical Services Specialist to join our team in India. As a key member of our technical services team, you will be responsible for delivering high-quality technical support to our clients.Key ResponsibilitiesDevelop and...
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Technical Support Specialist
1 month ago
Mumbai, Maharashtra, India Sectona Full timeJob Title: Technical Support SpecialistAbout the Role:As a Technical Support Specialist at Sectona, you will be responsible for providing expert technical support to our customers. You will be the primary point of contact for customers experiencing technical issues with our products.Key Responsibilities:* Provide technical support to customers via phone,...
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Senior Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Dynatrace Full timeJob OverviewThe role of Senior Technical Support Specialist will be instrumental in providing top-notch technical support across our business applications for multiple workstreams in the Asia-Pacific region.This position will be responsible for resolving production support tickets, addressing logged issues, managing users, and coordinating escalations as...
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Senior Technical Support Specialist
1 month ago
Mumbai, Maharashtra, India Alkem Labs Full timeJob Title: Senior Technical Support EngineerJob Summary:The Senior Technical Support Engineer will be responsible for delivering high-quality technical support to our customers. This role requires advanced knowledge of networking, systems administration, and software engineering to diagnose and resolve complex technical issues.Key Responsibilities:1. Provide...
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Senior IT Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India NTT Full timeAbout the Role:The Senior IT Technical Support Specialist will be responsible for providing technical support to clients, ensuring that their IT infrastructure and systems remain operational. This will involve proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents to...
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Technical Support Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India Equinox Agents Full timeJob SummaryEquinox Agents is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:• Communicate effectively with customers to resolve their technical issues.• Collaborate with other...